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Siebel Service Handheld Guide for Windows-Powered Devices > Working with Siebel Handheld Applications > Backing Up and Restoring Data >
Backing Up Data
The following procedure describes how to back up the database on the handheld device.
To back up the database
- From the application-level menu, choose File >Backup.
NOTE: If the Backup menu item is disabled, contact your system administrator to have backup enabled in your application.
A dialog box appears, telling you that backing up the data will restart the application and prompts you to confirm that you want to continue.
- Tap Yes to start the backup.
A status dialog box appears indicating that the backup is in progress and may take a few minutes. The Handheld configuration files and data are copied to the backup location specified in the setup.ini file. Typically, the backup location is a CF or SD card. In some cases, the location is a directory in memory.
A dialog box appears telling you if the backup succeeded and asks if you want to return to the application.
- Tap Yes to return to the application.
NOTE: If the backup fails, consult your system administrator.
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Siebel Service Handheld Guide for Windows-Powered Devices Published: 18 July 2003 |