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Siebel eHealthcare Guide > Contacts > End-User Procedures >
Creating and Using a Book of Clients
The Book of Clients view allows end users to create, review, delete, and modify logical groupings of contacts. After contacts are grouped together in a book, end users can conduct analyses on their book as well as graphically display performance over a period of time.
To create a book of clients
- Navigate to the Contacts screen.
- From the Show drop-down list, select Book of Clients.
- In the Book of Clients list, add a record and complete the necessary fields.
Some fields are described in the following table.
Field Comments Book of Clients Enter a name for the book of clients. Team Defaults to a value based on the login ID. Comments A text description of the Book of Clients.- In the lower Book of Clients list, add a record.
The Add Contact dialog box appears.
- Select a contact to add to the current Book of Clients, and click OK.
NOTE: You can add multiple contacts at once by holding down the CTRL key and clicking on each record to be added. Click OK only after you have selected all of the records to add to the Book of Clients.
The contacts appear in the lower Book of Clients list.
To evaluate a book of clients
- Navigate to the Contacts screen.
- From the Show drop-down list, select Book of Clients.
- In the Book of Clients list, select a book to evaluate.
- In the lower Book of Clients list, select one of the Show drop-down list options described in the following table.
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Siebel eHealthcare Guide Published: 04 June 2003 |