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Siebel eHealthcare Guide > Members > End-User Procedures >
Changing a PCP or a Primary Network or IPA for Members
If a member changes primary care provider (PCP), primary network, or independent practice association (IPA), end users can update Siebel eHealthcare to reflect the change.
To make changes to member information
- Navigate to the Members screen.
- In the Members list, select a member.
- Click the Benefits view tab.
- In the Benefits list, select the appropriate field and enter the new information as follows:
- Primary Care Provider Last Name. Select a new primary care physician.
- Primary Network/IPA. Select a new primary network or IPA.
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Siebel eHealthcare Guide Published: 04 June 2003 |