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Siebel Life Sciences Guide > Managing Contacts > End-User Procedures >
Adding Category Information
End users can create categories to track additional contact information, such as a particular sports a contact enjoys or food a contact prefers. In creating a category, a user can define possible category values and specify the relative importance of the category and each of its values. In addition, there are no restrictions on how many times a user can apply a specific category. Categories can be used as many times and with as many contacts as necessary.
By default, all categories are visible system-wide. However, users can mark categories as private. Private categories are only visible to the user who created them.
To add category information for a contact
- Navigate to the Contacts screen.
- From the Show drop-down list, select My Contacts.
- In the Contacts list, select a contact.
NOTE: When selecting the contact, do not click a hyperlink (underlined field). Doing so will take you to another view.
- Click the Categories view tab.
- In the Categories list, add a record and complete the necessary fields.
Some of the fields in the Categories record are described in the following table.
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Siebel Life Sciences Guide Published: 18 April 2003 |