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Siebel Life Sciences Guide > Managing Contacts > Information for Configurators >
Modifying the Routing of Affiliated Contact Data
In the Account Affiliations view, end users can associate contacts with affiliations. In the preconfigured application, contact data is routed to the members of the team assigned to the contact when the end user does not check the Direct field. For more information, see Indicating Affiliations Between a Contact and an Account.
Siebel configurators can modify routing of contact profile data to send the data to all members of the team assigned to the affiliated account when the end user checks the Direct field.
To modify contact data routing
- In the Siebel server directory, navigate to the SQLTEMPL folder and find the comdb40.sql file.
- Open comdb40.sql and search for ASSGN_GET_DENORM_Contact.
- Remove the comment marker in front of the following line:
and p.DIRECT_REL_FLG='Y'
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Siebel Life Sciences Guide Published: 18 April 2003 |