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Siebel Life Sciences Guide > Importing Data > Administrator Procedures >

Troubleshooting Syndicated Data Loading

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If the Siebel application client session freezes or terminates during a syndicated data file import, do the following procedure.

To fix a session freeze or termination

In a DOS window, navigate to the siebel_server\FS folder.
Copy S_NODE_ATTxxx.SAF (containing S_NODE_ATTxxxx.dat) to CLIENT\LOCAL\FILES.
Navigate to the CLIENT\LOCAL\FILES folder.
Delete S_NODE_ATTxxxx.dat.
Restart the Life Sciences client.
Click Import.

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