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Siebel Order Management Guide Addendum for Industry Applications > Effects of Order Management >

Effects of Order Management on CME Applications

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This section describes the effects of Siebel Customer Order Management on the Communications, Media and Energy (CME) applications.

Siebel Customer Order Management functionality is implemented through two modules:

Asset Based Ordering (ABO). Provides the core features and views for Siebel Customer Order Management.
Multiple Price Types (MPT). Provides price type support for products that have recurring charges.

NOTE:  For more information about ABO and MPT see Basic Concepts of Order Management.

The effects of these two modules and of the other options available with Siebel Customer Order Management are outlined in the following sections.

CME Without Order Management

CME applications without Siebel Customer Order Management do not have Asset Based Ordering functionality. However, they do have Multiple Price Type (MPT) functionality, including the following features:

Monthly Recurring Charge (MRC). The Line Items view in both Quotes and Orders displays MRC subtotals and totals fields.
Non-Recurring Charge (NRC). The Line Items view in both Quotes and Orders displays NRC subtotals and totals fields.
Revenue Computation. Revenue computation for opportunities is revised to include recurring charges.

NOTE:  Users of Siebel Industry Applications other than CME must use Siebel Tools to configure applets to display the fields and controls used by MPT.

CME applications with MPT replaces the package price rollup functionality in Siebel ePricer with separate recurring and non-recurring rollups based on price type. None of the ABO workflows and business services are available for use.

CME with Order Management

When CME applications include Siebel Customer Order Management, they provide a full set of complex ordering functionality which including ABO, MPT, and revised revenue computation for Opportunities. The order management workflows are present and can be manually activated. With Order Management the following views are accessible:

Customer Account Portal
Accounts > Installed Assets
Accounts > Installed Assets > Line Item Detail
Accounts > Billing Items, Accounts > Billing Items > Line Item Detail

NOTE:  Users of Siebel Industry Applications other than CME must use Siebel Tools to configure applets to display the fields and controls used by MPT and ABO.

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