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This chapter describes some issues that affect the performance and throughput of selected functionality for Siebel Communications Server and related modules, and provides guidelines for tuning these modules to achieve and maintain optimal performance and scalability.
Functionality covered in this chapter includes session communications (typically, Siebel CTI) and Siebel eMail Response. Other communications-related modules are not covered.
For more information about topics in this chapter, refer to the following documents on the Siebel Bookshelf:
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Performance Tuning Guide Published: 24 October 2003 |