Performance Tuning Guide > Tuning Siebel Workflow for Performance > Tuning Workflow Policies for Performance >

Creating Multiple Workflow Agent Processes


To create multiple Workflow Agent processes

  1. Navigate to the Workflow Policies Group view to create the workflow policy groups and assign policies to the groups.

    In this first step, group all your policies according to their similar polling intervals. If you have a large number of policies in a group with short polling intervals, divide them into multiple groups.

  2. Navigate to the Server Tasks view under Siebel Server.
  3. Click New.
  4. Select the Workflow Monitor Agent or Workflow Action Agent component.
  5. Click Parameters.
  6. Set the group for Workflow Monitor Agent or Workflow Action Agent to monitor.
  7. Set an appropriate sleep interval parameter.

    For a list of parameters, refer to Siebel Business Process Designer Administration Guide.

  8. Click Start to begin Workflow Monitor Agent or Workflow Action Agent.

    Repeat these steps to start the Workflow Monitor Agent and Workflow Action Agent process for each Workflow group.

  9. Test your groups and sleep intervals.

CAUTION:  Assign a workflow policy group to only one Workflow Monitor Agent and Workflow Action Agent process. Multiple Workflow Monitor Agent and Workflow Action Agent processes running the same workflow policy group cause unpredictable completion times and possible multiple actions to be created for one trigger.


 Performance Tuning Guide 
 Published: 24 October 2003