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Modifying the Siebel eService Salutation Applet
You can modify the eService salutation applet within the Personalization Administration views. The following example shows how to add a message to the Siebel eService salutation applet that will request the user to register his or her product.
To modify the eService salutation applet
- Navigate to Site Map > Personalization Administration > Applets.
- Select Salutation Applet (eService).
- Click the name of the rule set associated with Salutation Applet (eService).
The Rule Sets view appears with eService Salutation selected. The rules belonging to the eService Salutation rule set appear below it in the Rules list.
- Scroll down the rule list to the Message Self-Service rule, and add a new rule to the list.
- Fill in the following fields under the More Info tab below the Rules list.
The rule set is saved and the new rule is made active. It is not necessary to reload Siebel Personalization.
To view the result, log in to eService as SADMIN.
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Siebel Personalization Administration Guide Published: 18 April 2003 |