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Using Siebel Diagnostic Data Collector

Capturing Siebel application environment information is useful for diagnostic and troubleshooting purposes. Use the Siebel Diagnostic Data Collector—a command-line utility—to collect data such as environment setup, configuration settings, and logging information.

This command-line utility resides in the binary subdirectory of the Siebel Server, Siebel Gateway, and Siebel Web Server Extension root directory as the executable siebsnap.exe on Windows or as binaries on UNIX. When run, the Siebel Diagnostic Data Collector utility collects information, individually, for Siebel Servers, the Siebel Gateway, and the Siebel Web Server Extension (SWSE), and stores the collected data in output files. These files are available for immediate review, or can be sent to Siebel Technical Support if required. See the following sections for further information.


 Siebel Server Administration Guide 
 Published: 23 June 2003