Bookshelf v7.5: Installation Tasks for Central Dispatch

Installation Tasks for Central Dispatch

You must install Central Dispatch on each Siebel Server on which you want to employ load-balancing, and on any machines that will be dedicated for the Central Dispatch primary scheduler and backup scheduler.

NOTE: Make sure you have the Resonate Administrative Mode account and Resonate Monitor Mode account created as described in Preparing for the Installation.

Also consider the following guidelines:

You cannot install Central Dispatch on a server on which Microsoft Cluster Service is enabled.

Install Central Dispatch from the Windows Console only. Do not use any remote connection such as Terminal Services, Remote Desktop, or PCAnywhere

Install Central Dispatch in a directory separate from other Siebel entities.

CAUTION: Do not use Microsoft Terminal Services to remotely install Central Dispatch. Central Dispatch installs a network driver that may interrupt the network connection during installation, thereby terminating Central Dispatch installation prematurely.

To install Central Dispatch

Insert the Windows Server Ancillary Programs CD 2 into the CD-ROM drive of a machine on which you will install Central Dispatch.

Navigate to the following directory:

windows_server_ancillary_2\Thirdpty\resonate\enu\win2k

NOTE: Central Dispatch installation is not language-dependent. Navigate to the enu directory regardless of the language in which you are deploying your Siebel applications.

Start the Central Dispatch installer by double-clicking SETUP.EXE, and when the Welcome dialog box appears, click Next.

Follow the instruction in the Resonate Central Dispatch and Resonate Commander Installation Guide, available on the Siebel eBusiness Third-Party Bookshelf. However, at the Select Component screen, select only the following Central Dispatch components:

Node

Management Tools

CDAction

Dispatch Manager

NOTE: If you find any discrepancies between the information provided in this guide and the Resonate third-party documentation, always follow the instructions provided in this guide.

Repeat the installation steps in all the nodes that will be part of the Central Dispatch site, including the Primary Scheduler, Backup Scheduler, and all Siebel Server nodes.