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Siebel Server Installation Guide for Microsoft Windows > Installing the Siebel Server > Siebel Server Deployment Considerations >

Verifying Network Connectivity

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You must verify that your servers are properly connected to the network and, through the network, to each other.

To verify network connectivity between Siebel Servers and the Siebel Gateway, Siebel Database Server, and Siebel File System

Use the appropriate test utility for your network type. For example, for TCP/IP networks, use the ping utility to verify network connectivity to the Siebel Database Server and Siebel Gateway.
Verify connectivity to the Siebel Database Server:
Microsoft SQL Server 2000. Use the (Windows 2000) Programs > Administrative Tools > Data Sources (ODBC) or (Windows NT) Control Panel - ODBC icon to verify that the proper ODBC driver has been installed and to create and test a data source to your database server.
Oracle. Use the tnsping utility and database alias from a Command Prompt window to make sure that you can connect to the database, using the network connect string that you defined in the previous step.
DB2 UDB for Windows and UNIX. Use a DB2 Command Window to verify connectivity to your database.
Choose Start > Programs > (IBM DB2) or (DB2 for Windows NT) > Command Window, and type:

DB2 connect to database_alias user user_ID using password

where:

database_alias is your database alias on DB2.

user_ID is your user name on DB2.

password is your password for that user name.

If your connection is valid, you should see a message that looks like the following:

  Database Connection Information

  Database Server       = DB2/NT x.x.x
  SQL authorization ID  = SADMIN
  Database alias         = DB Alias

If your connection is not valid, verify your configuration.

CAUTION:  Be sure to use the Command Window for this procedure and not the Command Line Processor window that appears directly above it. The Command Line Processor window looks similar to a Command Window, but it uses slightly different syntax. For this procedure, the commands will not work in a Command Line Processor window; they must be issued in a Command Window.

To close the connection, type db2 terminate.

NOTE:  You can also use the DB2 Command Center GUI tool to do this.

The Siebel Server installation will create its own ODBC data source.

Provide a network connection from the Siebel Server to the Siebel File System, using one of the two following methods:
Connect a shared network drive or device.

You may elect to map a drive letter (for example, K:\) on the computer that is mapped to the Siebel File System directory.

CAUTION:  If this method is used, the drive letter must be permanently mapped to the Siebel File System, and the same drive letter must be mapped on all machines that will support a Siebel Server.

For UNC (Universal Naming Convention) shares, the syntax is \\Siebel_Server\sharename.

NOTE:  Because of the above requirements, it is strongly recommended that you use a UNC sharename, rather than a shared drive, to connect to the Siebel File System.

Regardless of the method used to connect to the Siebel File System, verify that the Siebel File System directory is visible and that the Siebel Service Owner Account/ Manager Account can copy files to and from it.

NOTE:  If you are clustering the Siebel File System, you will need to use the Network IP resource or Network Hostname Resource assigned to that Cluster File Share.

Network connectivity to the Siebel Gateway, Siebel Database Server, and Siebel File System is now verified.

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