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Integration

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The following sections discuss the means for Siebel Universal Customer Master Applications integration.

Siebel Universal Application Network (UAN)

Siebel Systems' Universal Application Network (UAN) 1.0 uses a library of business processes to integrate external applications and Siebel eBusiness Applications, including the Siebel Universal Customer Master Applications. This library consists of business process flows, common objects, and transformation maps that execute on third-party integration servers, such as Tibco and webMethods. For further information on UAN, see the following references:

Architecture Guide: Universal Application Network Volume 1
Implementation and Configuration Guide: Universal Application Network Volume 2
Integration Business Process Guide: Universal Application Network Volume 3
Common Object Model Guide: Universal Application Network Volume 4

Siebel eBusiness Application Integration (eAI)

Siebel eBusiness Application Integration (eAI) provides components for integrating Siebel eBusiness Applications with external applications and technologies, including Siebel Universal Customer Master Applications, and is designed to work with third-party solutions such as those from IBM, CrossWorlds, TIBCO, Vitria, SeeBeyond, webMethods, and others. Siebel eAI provides bidirectional real-time and batch solutions for integrating Siebel eBusiness Applications with other applications, and is designed as a set of interfaces that interact with each other and with other components within Siebel eBusiness Applications. For further information on Siebel eAI, see the following references:

Overview: Siebel eBusiness Application Integration Volume I
Integration Platform Technologies: Siebel eBusiness Application Integration Volume II
Transports and Interfaces: Siebel eBusiness Application Integration Volume III
Business Processes and Rules: Siebel eBusiness Application Integration Volume IV

Siebel Enterprise Integration Manager (EIM)

Siebel EIM is an important component of Siebel Universal Customer Master Applications. It bulk imports and exports data residing in other back-office systems into Siebel Universal Customer Master Applications and consolidates and replicates information from these sources. Siebel EIM provides a schema abstraction and has high throughput. Some features of Siebel EIM include:

Denormalized interface tables
Declarative mapping defined in Siebel Tools
Automated SQL generation
Support for parallelized import

For further information about Siebel EIM, see Siebel Enterprise Integration Manager Administration Guide.

Transport Adapters

Transport Adapters are prebuilt business services providing an interface between Siebel eBusiness Applications and external applications. Transports allow Siebel Universal Customer Master Applications to exchange data with external applications using standard technologies for both synchronous and asynchronous communication protocols. Transports provide connectivity to virtually any communication protocol that can represent data as text or binary messages, including MQSeries from IBM, and HTTP.

For details on transport adapters, see Transports and Interfaces: Siebel eBusiness Application Integration Volume III.

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