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Siebel Universal Customer Master Applications Reference > About Siebel UCM Applications > Siebel UCM Applications Modules >
Siebel Service Master
The Siebel Service Master module is a data model extension that stores an organization's service information. This extension creates a central storage location for service efforts across an organization's multiple channels. The key entities included with this module are service requests, solutions, and account and policy details.
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Siebel Universal Customer Master Applications Reference Published: 18 April 2003 |