Siebel Universal Queuing Administration Guide > Installing and Running Siebel Universal Queuing > Implementing Failure Recovery >

Siebel Communications Server Failure


When the Siebel Universal Queuing routing engine detects that it has failed to receive a heartbeat message from any active Siebel Communications Server connection, the following actions are taken:

The scenarios to consider for normal connection failures are as follows:


 Siebel Universal Queuing Administration Guide
 Published: 18 April 2003