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Siebel eBriefings Administration Guide >

Troubleshooting

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This chapter helps you troubleshoot common problems related to Siebel eBriefings, such as:

Not receiving external news and data in Briefing documents.
Links from Siebel eBriefings to other views in the Siebel application are not working.
Users receive too much news in their Briefing documents.
Literature items and bulletins are out of date.
News does not appear in the Our Company In The News section on the My Briefing page, but it appears in other sections.
A 404 Not Found error appears in external data sections of Briefings in the Siebel Mobile Web client.
Users cannot add new competitors to track.
Users cannot add news topics.
The My Briefing view takes a long time to display.
Selected applets do not appear on the briefing page.

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