Siebel eSales Administration Guide > Using Third-Party Taxation Applications >


Taxes are calculated on quotes as part of the eSales - Complete Checkout Process workflow. The Calculate Taxes step calls the Tax Calculator business service, which uses the Taxware Adapter Service business service to make a call to Taxware. The calculated sales tax from Taxware is copied to the quote. When the quote is turned into an order, the tax information is copied to the order.

NOTE:  The preconfigured integration allows tax calculations for the many countries supported by Taxware. For the latest list of supported countries, see

 Siebel eSales Administration Guide 
 Published: 18 April 2003