Bookshelf Home | Contents | Index | Search | PDF |
Siebel eSales Administration Guide > Using Third-Party Taxation Applications > Handling Unicode Conversion Errors >
Configuring Error Messages
You can perform the following configurations related to codepage errors:
- You can configure the eSales - Complete Checkout Process workflow so that the order process will be stopped when a codepage error is returned by Taxware. The default behavior is to allow the order process to continue.
- You can Configure the error messages displayed in the Quote Summary and Order Confirmation views of your employee application. For more information see Siebel Order Management Guide.
- You can change the error messages that are displayed to customers on the Quote Form applet - Summary (eSales) applet and Order Form Applet - Confirmation (eSales) applet of your Siebel eSales Web site.
To configure error messages displayed to customers
- In Siebel Tools, select either the Quote Form - Summary (eSales) applet or Order Form Applet - Confirmation (eSales) applet.
- Select Applet User Prop in the Object Explorer.
- Replace the EAI Error Message text with the text of your choice in the user property that has the value LabelTaxNotCalculated.
Bookshelf Home | Contents | Index | Search | PDF |
Siebel eSales Administration Guide Published: 18 April 2003 |