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Siebel eService Administration Guide Addendum for Industry Applications > Siebel eBanking and Siebel eBrokerage > Bill Pay Page for Siebel eBanking and eBrokerage >

Reviewing Payees and Payments

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Call center agents can review the list of payees that have been selected by the customer or the payments that have been scheduled.

To review a contact's payees

In Siebel eFinance, navigate to the Contacts screen.
In the Show drop-down list, select All Contacts.
In the Contacts list, select a contact.
Click the Bill Payment view tab.

The Service Request Acct Services Contact Bill Payees View appears.

In the Show drop-down box, select Payees or Payments Scheduled. Payments scheduled can be viewed as a list or chart.

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