Canceling and Retrying Failed Jobs

You can use the Main Console to cancel or retry a job, and the Task Status page to retry or cancel a failed instance of a job.

If one instance fails, other instances that have started continue to completion, but eaDirect does not start any new instances.

Retry running a failed job or job instance if you want to start it from the point where it failed. If you want to restart a job or instances of a job, cancel and run it again.

If the task has not been started, the Last Update field shows "-" and Status shows Not Yet Started.

To retry a failed job before its next scheduled run time:

·   On the Main Console, click the Retry button for the failed job. Or, on the Task Status page, click Retry All, which retries all failed instances of the job.

eaDirect immediately restarts the failed job instance at the task that failed and changes the instance status from Failed to Reprocess.

 

To cancel all instances of a failed job:

·       On the Task Status page, click the Cancel All button.

eaDirect cancels all failed instances of the job and changes the job status to Canceled, which remains until the next time the job is scheduled to run again.

To cancel a failed job instance:

·       On the Task Status page, click Cancel in the Action section next to the failed instance.

eaDirect cancels the failed job instance and changes the job instance status to Canceled, which remains until the next time the job is scheduled to run again.