You can create and view reports showing summary information about how many times users log in and view their statements. eaDirect lets you search the production database for information about statement creation and presentment in one or all applications you may have over a particular time period.
Statement Statistics reports let you monitor the general access volume your applications receive.
You can display a standard ASCII-formatted report or view the statistics graphically in chart format.
eaDirect displays the following information on a standard Statement Statistics report:
|
Statistic |
Description |
|
# of Logins |
The total number of times users logged in during the selected time period |
|
# of Unique Users |
The number of users who logged in during the selected time period (does not count repeated logins by the same user) |
|
# of Statements Processed |
The number of statements processed during all Indexer tasks run during the selected time period. |
|
# of Statements Viewed |
The number of statements viewed during the selected time period (does not count repeated views) |
You can optionally display this report as a bar chart.
1. Click Reporting on the Command Center menu. eaDirect displays the Reporting screen.
2. Click the Bill Statistics icon to display the Statement Statistics screen. The standard Reports option tab appears by default.
3. If you want the report in the form of a chart, click the Charts tab.
4. Select an application from the drop-down menu.
5. For standard reports, enter a start and end date, and a start and end time range to search. Click Popup Calendar to select dates quickly. For a chart, select a date range to search from the drop-down list. Your search can be as recent as 24 hours, or as far back as 12 months. Select a report type; you can view number of user logins, unique users, bills processed, or bills viewed.
6. Click Submit Query to start the search.
7. eaDirect displays the application's statistics report or chart for the selected dates.
8. Click Search Again to perform another search for statement statistics.
Note that data from versions of eaDirect prior to 3.0 are not included in the User Statistics and Statement Statistics reports.