Viewing Message Logs

eaDirect maintains logs of all activities that occur and messages generated during production. Review these logs on a regular, ongoing basis to monitor jobs in your production environment.

You can create and view a report showing any of the following types of log messages generated over a select time period:

·   Error – Error log

·   InformationActivity log

·   Warning – Warning log

 

eaDirect log reports display the following information:

 

Log Report Column

Description

Timestamp

The date and time the message was created in the log

SourceHost

Name of the server that generated the error message or where the production activity occurred

Message ID

A code identifying the eaDirect task where the error occurred and the level of error

Message

Message text

To view production log messages:

1.   Click Reporting on the Command Center menu. The Reporting screen appears.

2.   Click the View Logs tab to display the View Logs screen.

3.   Select the type of message log to view.

4.   Enter a start date and end date range to search. Click Popup Calendar to select dates quickly.

5.   Enter a start time and end time to search.

6.   Click Submit Query.

7.   eaDirect displays the log messages of the selected type generated during the selected date and time range.

8.   To select different log information to view, click Reselect Log View.