3 Testing and Troubleshooting

After you deploy the connector, you must test it to ensure that it functions as expected. This chapter discusses the following topics related to connector testing:

• Testing Provisioning

• Testing Reconciliation

• Troubleshooting

Testing Provisioning

You can use the troubleshooting utility to identify the cause of problems associated with connecting to the target system and performing basic operations on the target system.

In a command window, switch to the OIM_home\xellerate\JavaTasks directory in which the PSFTBaseProvisioning.jar file is present. Then, perform the following tests:

• Enter the following command to create a PeopleSoft User Management user as follows:

  java -jar PSFTBaseProvisioning.jar Create serverName serverPort adminadminCredentials ciName symbId userId userDescription empId recordname
  
  

  For example:

  java -jar PSFTBaseProvisioning.jar Create 172.19.151.53 9000 PS PS2005 USER_PROFILE PS89 PSFt0101 PSFT0101 KS0001 PERSONAL_DATA
  
  

• Enter the following command to update a PeopleSoft User Management user as follows:

  java -jar PSFTBaseProvisioning.jar update serverName serverPort admin adminCredentials ciName symbId userId attrName attrValue
  
  

  In this command, you can specify any one of the following values for the attrName field:

  • USER_DESCRIPTION

  • EMAIL_ADDRESS

  • EMAILTYPE

  • MULTI_LANGUAGE_CODE

  • LANGUAGE_CODE

  • CURRENCY_CODE

  For example:

  java -jar PSFTBaseProvisioning.jar Update 172.19.101.13 9000 PS PS2005 USER_PROFILE PS89 bb USER_DESCRIPTION TCSDelhi
  
  

• Enter the following command to update the employee ID of a PeopleSoft User Management user:

  java -jar PSFTBaseProvisioning.jar UpdateUserEmployeeId serverName serverPort admin adminCredentials ciName symbId userId newEmpId oldEmpId recordname
  
  

  For example:

  java -jar PSFTBaseProvisioning.jar UpdateUserEmployeeId 172.19.101.13 9000 PS PS2005 USER_PROFILE PS89 bb KS0002 KS0001 PERSONAL_DATA
  
  

• Enter the following command to update the password of a PeopleSoft User Management user as follows:

  java -jar PSFTBaseProvisioning.jar UpdatePassword serverName serverPort admin adminCredentials ciName symbId userId password
  
  

  For example:

  java -jar PSFTBaseProvisioning.jar UpdatePassword 172.19.101.13 9000 PS PS2005 USER_PROFILE PS89 bb PERSONAL001
  

Testing Reconciliation

Running test cases for reconciliation involves verifying that the PeopleSoft Listener Web application can reconcile employees into Oracle Identity Manager. The following sections provide instructions to perform this test.

Prerequisites for Testing the PeopleSoft Listener Web Application

The following are prerequisites for testing the PeopleSoft Listener Web application:

• Ensure that the Microsoft Windows scripting engine is installed. This is required to run VBScript files.

• Ensure that the PeopleSoft XML message schema is described in the USR_MGMT_MSG.xml file, which is in the OIM_home\xellerate\test directory.

Testing the PeopleSoft Listener Web Application

To test the PeopleSoft Listener Web application:

1. In the OIM_home\xellerate\test\psft-xel-test.vbs file:

   • Modify the value of the ps_server_url variable so that it points to the URL for the PeopleSoft Listener Web application.

   • Specify the required PeopleSoft attributes and employee data values in the ExecuteATM function.

2. Run psft-xel-test.vbs. Ensure that the script runs without any errors.

When the script is run, it creates a reconciliation event. Verify that the reconciliation event is created in Oracle Identity Manager and that the event contains the data that you specify in the VBScript file.

Troubleshooting

The following table lists solutions to some commonly encountered issues associated with the PeopleSoft User Management connector.

Problem Description	Solution
Oracle Identity Manager cannot establish a connection with the PeopleSoft User Management server.	Ensure that the PeopleSoft User Management server is running. Ensure that Oracle Identity Manager is running. Ensure that all the adapters have been compiled. Use the IT Resources form to examine the Oracle Identity Manager record. Ensure that the IP address, admin ID, and admin password are correct.
The Operation Fail message is displayed on the Oracle Identity Manager Administrative and User Console.	Ensure that the values for the attributes do not contain delimiter characters, such as white space and commas. Ensure that the attribute values do not exceed allowable length.
The Create User adapter is triggered even when the pre-populate adapter is run successfully.	Set the property associated with the user ID attribute in the process form as required.