Troubleshooting

You can use configuration file changes to troubleshoot the performance of the Web Parts product system.

Automatic User Logging

It may be useful to turn logging on when a person with a particular user name logs in to WSS (for example, if that user is experiencing intermittent problems that can't be reproduced reliably).

To do this, modify the UserLogDefinitions section of the WSS configuration file. The following sample code illustrates the changes you can make:

<!--User Log Definitions: Used to determine which users should be logged even if the logging is off. To log a user's activity when they in even if logging is off, add the user's name here. The compare is case-insensitive-->
<UserLogDefinitions>
    <Items>
        <clear />
        <!-- Name must be unique across all names -->
        <add Name='sysadmin'/>
    </Items>
</UserLogDefinitions>