After you deploy and configure the connector, you must test it to ensure that it functions as expected. This chapter discusses the following topics related to connector testing:
You can use the testing utility to identify the cause of problems associated with connecting to the target system and performing basic operations on the target system.
To use the testing utility:
Specify values for the parameters in the config.properties file. This file is in the following directory:
For Oracle Identity Manager release 9.1.0.x:
OIM_HOME/xellerate/XLIntegrations/BMC/test/config
For Oracle Identity Manager release 11.1.1:
OIM_HOME/server/XLIntegrations/BMC/test/config
Note:
The parameters in the config.properties file are the same as the IT resource parameters.
Run one of the following scripts:
If you are using Oracle Identity Manager release 9.1.0.x, then run the following script:
For UNIX:
OIM_HOME/xellerate/XLIntegrations/tests/scripts/BMCRemedy.sh
For Microsoft Windows:
OIM_HOME\xellerate\XLIntegrations\tests\scripts\BMCRemedy.bat
If you are using Oracle Identity Manager release 11.1.1, then run the following script:
For UNIX:
OIM_HOME/server/XLIntegrations/tests/scripts/BMCRemedy.sh
For Microsoft Windows:
OIM_HOME\server\XLIntegrations\tests\scripts\BMCRemedy.bat
You can test both limited and batched reconciliation, in either trusted source or target resource mode, by specifying values for the following user reconciliation attributes:
BatchSize
NoOfBatches
First Name
Last Name
Notification Method
Status
Operator
These attributes are described in Section 3.3.4, "Reconciliation Scheduled Tasks."
The following is a sample set of values for these attributes:
BatchSize: 4
NoOfBatches: 2
First Name: John
Last Name: Doe
Notification Method: Nodata
Status: 1
Operator: AND
Suppose you specify these values in the target resource user reconciliation scheduled task. After that task is run, all target system records for which the first name and last name values are John
and Doe
, respectively, are divided into batches of four records each. Of these batches, the first two are reconciled during the current reconciliation run.
The following table lists solutions to some commonly encountered errors associated with the connector.
Problem Description | Solution |
---|---|
Oracle Identity Manager cannot establish a connection with the BMC server. |
|
The Operation Failed message is displayed on the Oracle Identity Manager Administrative and User Console. |
|
The following error is encountered:
|
Ensure that you are using the specified shared object (.so) files. These files are platform dependent. For example, .so files for SPARC systems cannot work on x86 systems. See Section 2.3, "Copying the External Code Files" for more information. |