Nearly all records made available through the Business Service Console can be explored and modified through a standardized Details control. Details controls are rationalized in three different ways. In the center of the control is an area where you can view the information contained in the record.

Under the page title are tabs that let you change the information viewed. Typically there are six such tabs. The first one, Details gives you a handle to general details such as name and description. The second one, Classifications, lets you view taxonomic information associated with the record. The third one, most frequently labeled Services or Technical Info provide just the type of information that they indicate. What this specifically means depends on the record type. A References tab allows you to add or view policies and dependencies with which a record is associated. The System Info tab provides information such as key values and modification times. The View All tab combines these five views in a single view.

The layout and content of the view area will be different for each tab.

Below the view area will usually be found three controls. A Back button, that returns you to the previous page. Most often this will be a browse or search result view.

The middle control is an action drop down list box. Here you can select an action you wish to trigger on this record. Typically the list contains four options, edit the record, delete the record, subscribe to the record so that you will be notified when it changes, or find records that reference it.

The final control is a Go button that triggers the selected action.