This is a text description of an illustration showing a sample ESB scenario. This image shows, from left to right, the following:

• A partial screen capture of a Microsoft Windows Explorer file system pointing to a file adapter service labeled CustIn

• The file adapter service connected to a routing service, labeled CustIn_RS.

• The CustIn_RS routing service connected to a CustOut_RS routing service.

• The CustOut_RS routing service connected to two adapter services. One adapter service is labeled CRMOut and the other is labeled CustDBOut.

• The CustDBOut adapter service pointing to a Customer Information Database and the CRMOut adapter service pointing to a Customer Relationship Management Application.

All components except the file system, database, and customer relationship management application are enclosed within a box that is labeled Enterprise Service Bus.