5 Known Issues and Troubleshooting

This chapter discusses the following topics related to connector testing:

5.1 Known Issues

The following are known issues associated with this release of the connector:

  • Bug 7207232

    Some Asian languages use multibyte character sets. If the character limit for fields on the target system is specified in bytes, then the number of Asian-language characters that you can enter in a particular field may be less than the number of English-language characters that you can enter in the same field. The following example illustrates this point:

    Suppose you can enter 50 characters of English in the User Last Name field of the target system. If you have configured the target system for the Japanese language, then you would not be able to enter more than 25 characters in the same field.

  • Bug 9923635

    If you have deployed the connector on Oracle Identity Manager release 11.1.1 and you are using Microsoft Exchange 2007 as a target system, then you cannot perform bulk provisioning operations.

    On Microsoft Exchange 2007, the Log On Name process form field is a mandatory field for provisioning. During bulk provisioning, if you enter a value in the Log On Name field, this value is applied to all users being provisioned. In such a scenario, provisioning fails because no two users can have the same logon name.

    Therefore, as a workaround, attach a prepopulate adapter to the Log On Name field of the UD_MSEXCHG form.

    Note:

    If you attach a prepopulate adapter to the Log On Name field, then during provisioning, do not enter a value for this field. The prepopulate adapter automatically populates values for this field. These values are displayed after the provisioning operation is complete.

    While attaching the prepopulate adapter, in the prepopulate Adapters dialog box, specify the required information. Ensure that you specify values for the Rule and Adapter lookup fields as follows:

    • Rule: Default

    • Adapter: ADCS Prepopulate UserPrincipalName

    In addition, map the following adapter variables:

    • UserLogin: Map this variable to User Definition, and from the Qualifier list, select User Login.

    • ADITResource: Map this variable to IT Resource, and from the Qualifier list, select ADIT Resource.

    See Oracle Fusion Middleware Developer's Guide for Oracle Identity Manager for detailed instructions on attaching a prepopulate adapter to a form field.

5.2 Troubleshooting

Table 5-1, "Troubleshooting" provides solution to a commonly encountered issue associated with the Microsoft Exchange connector:

Table 5-1 Troubleshooting

Problem Description Solution

When you run createMailboxExchange2010.vbs file in Powershell 3.0 using a Remote Manager, the control is not returning to Oracle Identity Manager.

This issue is encountered in Powershell 3.0 while the script works as expected with Powershell 2.0

To fix this issue, perform the procedure described below:

  1. Open the createMailboxExchange2010.vbs file for editing.

  2. Search for the line containing shell.run (default line no 14).

  3. Remove "-noexit" from the line.

  4. Save and close the file.