62 Mail Infrastructure Service

The Mail Infrastructure Service is an aggregate of all Mail administrative services, including Housekeeping Service, List Service, and Virus Scrubber Service.

62.1 Queue Messages

The Queue Messages category provides information about queued messages.

62.1.1 Queued Messages Pending Pruning

This metric indicates the number of messages that are yet to be pruned. The value is the sum of all the messages that are not yet pruned for the Housekeeper Services and Redundancy Group and List Services and Redundancy Group.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version Evaluation and Collection Frequency
Version 1.0 Every 15 minutes

62.1.2 Queued Messages Pruned

This metric indicates the number of messages that have been pruned. The value is the sum of all the messages that have been pruned for Housekeeper Services and Redundancy Group and List Services and Redundancy Group.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version Evaluation and Collection Frequency
Version 1.0 Every 15 minutes

62.2 Response

The Mail Infrastructure Response category checks and displays whether or not the Mail Infrastructure Service is running.

62.2.1 Status

This metric indicates whether or not the Mail Infrastructure Service is available. Its status is the status of all Housekeeper Services and Redundancy Groups, Virus Scrubber Services and Redundancy Groups, List Services and Redundancy Groups, and other dependent targets. The Mail Infrastructure Service is available only when all these services, redundancy groups, and dependent targets are available.

User Action

If the Status of Mail Infrastructure Service is not up, then check the results obtained by Root Cause Analsis on the Mail Infrastructure Service Home Page.