Index

A  C  D  E  G  H  I  J  K  M  N  O  P  Q  R  S  T  U  W  X 

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A

acknowledge_request.xml, 2.3.4

Add Target Page, data exchange connectors, 3.3.2

architecture of data exchange connectors, 3.1

auto ticketing, help desk connectors, 1.1

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C

cleanup_request.xml, 2.3.4

configuration, testing for help desk, 1.6

connector descriptor XML file, sample of, 2.3.1

Connector Framework

event connectors, 2.1

connectorType.xsd file, 2.3.1

connectorType.XSD file, help desk connectors, 1.3.2

Create Ticket Web service, 1.2

createEvent, event connectors and, 2.7.1

createEvent_request.xsl transformation file example, 2.7.2

createEvent_response.xsl response transformation file example, 2.7.3

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D

data exchange

OBAM artifacts for inbound session, 3.4.3

data exchange connectors, 3.4.2.2, 3.4.2.2, 3.4.2.2

Add Target Page, 3.3.2

architecture, 3.1

checking logs, 3.6.4

creating a data exchange hub, 3.3.1

data exchange hub, 3.2.1

data flow tips, 3.6.3

denormalized message format, 3.2.3.2

EM-BAM data objects, 3.4.2.1

EM-BAM EMS definitions, 3.4.2.1

importing OBAM artifacts, 3.4.2.1

inbound alert schema, 3.3.7.3

inbound indicators schema, 3.3.7.1

inbound JMS topics, 3.3.6

inbound message schemas, 3.3.7

JNDI details, 3.6.3

message example defaults, 3.3.7.2

normalized message format, 3.2.3.1

notification method, 3.6.2

notification rules, 3.6.2

OBAM Architect Screen, 3.4.2.2

qualified XML message sample, 3.3.7.1

Select Business Events/Indicators Page, 3.3.5

Session Setup Page, 3.3.2, 3.3.5

setting up, 3.3

setting up data flow, 3.4.2

unqualified XML message sample, 3.3.7.1

updating JNDI, 3.4.2.2

data fields, Enterprise Manager, 1.3.3

defining metrics example, event connectors, 2.3.2.2

denormalized message format, outbound message schema, 3.3.4.2

deployment descriptor file example, event connectors, 2.7.1

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E

EM-BAM

data objects, 3.4.2.1, 3.4.2.2, 3.4.2.2

EMS definitions, 3.4.2.1

enterprise link plans, 3.4.2.2

EM-BAM data objects, 3.4.2.2, 3.4.2.2

EM-BAM enterprise link plans, 3.4.2.2

emctl parameters

help desk connectors, 1.4, 2.4

EMEventResponse.xsd schema, event connectors, 2.7.3

EMEvent.xsd schema, event connectors, 2.7.2, 2.7.2

Enterprise Manager

data fields, help desk connectors, 1.3.3

event connectors

acknowledge_request.xml, 2.3.4

adding more instance properties, 2.3.2.1

cleanup_request.xml, 2.3.4

configuring, 2.5

connector descriptor XML file, 2.3.1, 2.3.1

connectorType.xsd file, 2.3.1

createEvent, 2.7.1

createEvent_request.xsl transformation file example, 2.7.2

createEvent_response.xsl response transformation file example, 2.7.3

creating additional target instances, 2.6.1

default request XSL files, description of, 2.3.5

defining key fields, 2.3.2.2

defining metrics example, 2.3.2.2

deploying, 2.4

deployment descriptor file example, 2.7.1

EMEventResponse.xsd schema, 2.7.3

EMEvent.xsd schema, 2.7.2, 2.7.2

enabling SSL for HTTPS, 2.8

generic_request_newalerts.xml, 2.3.4

generic_request_updatedalerts.xml, 2.3.4

getNewAlerts_response.xsl, 2.3.6

getUpdatedAlerts_response.xsl, 2.3.6

initialize_request.xml, 2.3.4

metadata files required, 2.1

metadata for getResponse operation, 2.3.7

packaging, 2.4

prerequisites, 2.1, 2.2

response XSL files, description of, 2.3.6

setup_request.xml, 2.3.4

setup_response.xsl, 2.3.6

targetType.xml file example, 2.3.2

uninitialize_request.xml, 2.3.4

updateEvent, 2.7.1

updateEvent_request.xsl transformation file example, 2.7.2

updateEvent_response.xsl response transformation file example, 2.7.3

example response transform for Remedy, 1.3.4

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G

generic_request_newalerts.xml, 2.3.4

generic_request_updatedalerts.xml, 2.3.4

Get Ticket Web service, 1.2

getNewAlerts_response.xsl, 2.3.6

getTicket and response XSL file, 1.3.4

getTicket_request.xsd XML schema, 1.6.1

getTicket_response.xsd XML schema, 1.6.2

getUpdatedAlerts_response.xsl, 2.3.6

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H

help desk connectors

auto ticketing, 1.1

configuring, 1.5

connectorType.XSD file, 1.3.2

deploying, 1.4

emctl parameters, 1.4, 2.4

enabling SSL for HTTPS, 1.7

Enterprise Manager data fields, 1.3.3

getTicket_request.xsd XML schema, 1.6.1

getTicket_response.xsd XML schema, 1.6.2

manual ticketing, 1.1

metadata files, 1.1

Notification Rules, 1.1

packaging, 1.4

prerequisites, 1.2

sample descriptor XML file, 1.3.1

testing the configuration, 1.6

ticket template schema, 1.3.3

Wallet Manager, 1.7.3, 2.8.3

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I

importing OBAM artifacts, 3.4.2.1

inbound alert schema, 3.3.7.3

inbound indicators schema, 3.3.7.1

initialize_request.xml, 2.3.4

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J

JNDI details, data exchange connectors, 3.6.3

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K

key fields, defining for event connectors, 2.3.2.2

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M

manual ticketing, help desk connectors, 1.1

message example defaults, 3.3.7.2

metadata files

help desk connectors, 1.1

required for event connectors, 2.1

metadata for getResponse operation, 2.3.7

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N

normalized alert message, outbound message schema, 3.3.4.1

normalized message format, outbound message schema, 3.3.4.1

normalized metric data message, outbound message schema, 3.3.4.1

normalized metric message, outbound message schema, 3.3.4.1

normalized security filter message, outbound message schema, 3.3.4.1

normalized target message, outbound message schema, 3.3.4.1

notification method, data exchange connectors, 3.6.2

notification rules

data exchange connectors, 3.6.2

help desk connectors, 1.1

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O

OBAM

Architect Screen, 3.4.2.2

artifacts for inbound session, 3.4.3

EM-BAM data objects, 3.4.2.1, 3.4.2.2, 3.4.2.2

EM-BAM EMS definitions, 3.4.2.1

EM-BAM enterprise links plans, 3.4.2.2

importing artifacts, 3.4.2.1

setting up data flow, 3.4.2

updating JNDI, 3.4.2.2

outbound message schema

denormalized message format, 3.3.4.2

normalized alert message, 3.3.4.1

normalized message format, 3.3.4.1

normalized metric data message, 3.3.4.1

normalized metric message, 3.3.4.1

normalized security filter message, 3.3.4.1

normalized target message, 3.3.4.1

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P

prerequisites

event connectors, 2.1, 2.2

help desk connectors, 1.2

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Q

qualified XML message sample, 3.3.7.1

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R

Remedy Connector sample ticket template, 1.3.3

response XSL file

example response transform for Remedy, 1.3.4

getTicket, 1.3.4

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S

sample connector descriptor XML file, 1.3.1, 2.3.1

sample ticket template, Remedy Connector, 1.3.3

schema

getTicket_request.xsd XML, 1.6.1

getTicket_response.xsd XML, 1.6.2

ticket templates, 1.3.3

Select Business Events/Indicators Page, data exchange connectors, 3.3.5

Session Setup Page, data exchange connector, 3.3.2, 3.3.5

setup_request.xml, 2.3.4

setup_response.xsl, 2.3.6

SSL for HTTPS

event connectors, 2.8

help desk connectors, 1.7

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T

target instances, creating for event connectors, 2.6.1

targetType.xml file example, 2.3.2

targetType.xml, adding more instance properties, 2.3.2.1

ticket templates

default XSL files, 1.3.3

sample Remedy Connector template, 1.3.3

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U

uninitialize_request.xml, 2.3.4

unqualified XML message sample, 3.3.7.1

Update Ticket Web service, 1.2

updateEvent, event connectors and, 2.7.1

updateEvent_request.xsl transformation file example, 2.7.2

updateEvent_response.xsl response transformation file example, 2.7.3

updating JNDI, 3.4.2.2

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W

Wallet Manager

help desk connectors, 1.7.3, 2.8.3

Web services

Create Ticket, 1.2

Get Ticket, 1.2

Update Ticket, 1.2

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X

XSL files, default ticket template, 1.3.3