Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction to the Connector

• Connector Features
• Oracle Enterprise Manager Alerts Transmitted to TEC Events
• Versions Supported
• Prerequisites

2 Installing the Connector

• Installation Platforms
• Installing the IBM TEC Web Service
  • Installing and Running the IBM TEC Web Service on Unix
    • Installing the Web Service on Unix
    • Running the Web Service on Unix
    • Testing the Web Service on Unix
  • Installing and Running the IBM TEC Web Service on Windows
    • Installing the Web Service on Windows
    • Running the Web Service on Windows
    • Testing the Web Service on Windows
  • Adding Signed Certificates to Enterprise Manager
    • Adding Signed Certificates to Wallet Manager
    • Adding Signed Certificates to cacerts
  • Oracle Enterprise Manager Event Polling to TEC
• Installing and Running the IBM TEC Agent
  • Installing the Agent
  • Running and Stopping the Agent
• Updates to TEC Rules
  • Handling Data Flowing from Enterprise Manager to TEC
  • Handling Data Flowing from TEC to Enterprise Manager
• Installing the IBM TEC Connector in Oracle Enterprise Manager
• Registering Templates

3 Configuring the Connector

• Configuring the General Page
• Configuring the Targets Page
• Testing the IBM TEC Connector
• Sending Oracle Enterprise Manager Alerts to IBM TEC
  • Creating Notification Rules
  • Updating Notification Rules
  • Viewing Oracle Enterprise Manager Alerts
• Sending Oracle Enterprise Manager Alerts to IBM TEC

4 Changing Default Configurations

• Customizing Mappings
  • XML Format of IBM TEC Events
    • Mappings Between XML Format and Event Field Names
    • Extended Fields
  • XML Format of Oracle Enterprise Manager Alerts
  • Changing a Mapping
• Changing Default Port Numbers

5 Troubleshooting the Connector

• Preparing for Troubleshooting
• Using the Correct URL for TEC Web Service Operations
• Diagnosing Problems with Event Generation and Updates
  • Alerts from Oracle Enterprise Manager to TEC
  • Events from TEC to Oracle Enterprise Manager
• Resolving Alerts from Oracle Enterprise Manager
• Resolving Events from TEC

A Default Mappings

• Data Translation Files
• createEvent Operation
• updateEvent Operation
• getNewAlerts and getUpdatedAlerts Operations

Index