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Categorization of Siebel 7 Applications

The two major groups of Siebel eBusiness applications are:

• Applications usually used by internal employees of an enterprise

  These are called employee applications and generally run in High Interactivity mode. Examples are Siebel Call Center and Siebel Partner Manager.

• Applications usually used by customers or partners of an enterprise

  These are called customer and partner applications and typically run in Standard Interactivity mode. Examples are Siebel eSales (a customer application) and Siebel Partner Portal (a partner application). In prior releases, these were called .COM applications.

  Employee applications are optimized for a screen resolution of 1024x768. Customer and partner applications are optimized for a screen resolution of 800x600.

  CAUTION:  Siebel Employee Relationship Management is an employee application, but by default, it runs in Standard Interactivity mode. It is optimized for a screen resolution of 1024x768. Customers who deploy Employee Relationship Management in Standard Interactivity mode should follow the requirements detailed in Requirements for Standard Interactivity Clients (Customer and Partner Portal).