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Categorization of Siebel 8 Applications


The two major groups of Siebel Business Applications are:

  • Applications usually used by internal employees of an enterprise.

    These are called employee applications and generally run in High Interactivity mode. Examples are Siebel Call Center and Siebel PRM Partner Manager.

  • Applications usually used by customers or partners of an enterprise.

    These are called customer and partner applications and typically run in Standard Interactivity mode. Examples are Siebel eSales (a customer application) and Siebel PRM Partner Portal (a partner application).

Employee applications are optimized for a screen resolution of 1024x768. Customer and partner applications are optimized for a screen resolution of 800x600.

NOTE:  Siebel Microsite Management and Group News are employee applications, but they run in Standard Interactivity mode by default. They are optimized for a screen resolution of 1024x768. Customers deploying these applications in Standard Interactivity mode should follow requirements detailed under Requirements for Standard Interactivity Clients (Customer and Partner Portal).

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