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Requirements for Siebel CRM Desktop

The following topic contains information about supported operating systems, Microsoft Office versions, and Outlook profiles for Siebel CRM Desktop.

Supported Operating Systems for Siebel CRM Desktop

Siebel CRM Desktop supports the following operating systems:

• Microsoft Windows XP SP3 and higher (32-bit)
• Microsoft Windows Vista SP1 and higher (32-bit and 64-bit)
• Microsoft Windows 7 (32-bit and 64-bit)

Supported Microsoft Office Versions for Siebel CRM Desktop

Siebel CRM Desktop supports the following Microsoft Office versions:

• Microsoft Office 2003 SP3 and higher
• Microsoft Office 2007 SP2 and higher
• Microsoft Office 2010 (32-bit) and higher

Supported Outlook Profiles for Siebel CRM Desktop

Siebel CRM Desktop supports the following Outlook Profiles:

• A profile with a single Microsoft Exchange Server email account configured in cached mode or a profile with a single POP3/SMTP Internet email account.
• A default mail delivery location is required for the platform for Outlook activity processing. The location can be either a Microsoft Exchange mailbox or a POP mail account using a .pst file. Note that the location cannot be changed at a later time.
• CRM Desktop can only be installed into one Outlook Profile per Windows user.
• Depending on what data file is set as the default mail delivery location in the Outlook profile selected for Siebel CRM Desktop installation, it can be either an .ost file or a .pst file.

Language Support for Siebel CRM Desktop

For information about language support for Siebel CRM Desktop, see Globalization Requirements.