Siebel System Requirements and Supported Platforms > Globalization Requirements >

Support of Unicode Standard

Siebel servers and applications support version 3.1 of the Unicode standard, with surrogate pass-through. This means that transaction data can be entered into Siebel applications using characters in any language, and even mixed in a single record, provided that the underlying database server is configured with Unicode as the default character set. Characters introduced in later versions of the Unicode standard will work for data entry, storage, retrieval, and display, but are not guaranteed to be processed or queried correctly.