| Oracle® Adaptive Access Manager Administrator's Guide Release 10g (10.1.4.5) Part Number E12055-03 |
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| Oracle® Adaptive Access Manager Administrator's Guide Release 10g (10.1.4.5) Part Number E12055-03 |
|
|
View PDF |
The Oracle Adaptive Access Manager Dashboard is an application that provides a high-level view of real customer data, presenting:
performance statistics
expanded summary data
statistics based on location, scoring, device, security, and performance
This chapter provides detailed instructions on how to use the dashboard.
The Oracle Adaptive Access Manager dashboard is a unified display of integrate information from multiple components into a user interface that organizes and presents data in a way that is easy to read.
Dashboard reports that are presented help you visualize and track trends. With a dashboard report you could check the frauds/alerts in your system. The dashboard also helps you make decisions based on user/location/devices profile allowing easy identification of risks taking place in the system.
In Adaptive Risk Manager Online, the Dashboard uses real-time data in the system at the current moment and historically, and in Adaptive Risk Manager Offline, the Dashboard uses existing customer data from Adaptive Risk Manager Online or from a remote source.
In an online production system, the user is primarily interested in the performance and summary panels.
In an offline system, the user is primarily interested in the dashboard section for historical data.
This section contains common dashboard terms and definitions.
Refresh - the rate to update Dashboard with new data. The choices are 30 seconds, 1 minute, and 10 minutes.
Performance Panel - The top panel of the Dashboard that shows current data.
Summary Panel - The middle panel of the Dashboard that shows aggregate data.
Dashboard - The bottom panel of the Dashboard that shows historical data.
Data type - Type of information in the Oracle Adaptive Access Manager system.
Range - The time frame. The choices are Today, Last 1 day, Last 7 days, Last 30 days, and Last 90 days.
Average Process Time - Average number of milliseconds for execution.
Blocked Logins - Logins that were blocked during the login runtime.
Blocked Transactions - Transactions that were blocked during the transaction runtime.
High Alert (Logins) - High level alerts triggered during the login runtime.
High Alert (Transactions) - High level alerts triggered during the transaction runtime.
KBA Challenges - Challenge question responses.
The Adaptive Risk Manager Online Dashboard uses real-time data to provide a quick, overview of users and devices that have generated alerts and of all alerts by geographic location. It displays different levels of security to help you analyze online traffic, identify suspicious behavior, and design rules for fraud prevention. The dashboard also offers both total time views and trending views of performance levels.
To view the dashboard, click Dashboard on the menu bar.
The dashboard is divided into three panels:
The performance panel on the top presents current data. It shows the performance of the traffic that is entering the system. A trending graph is shown of the different types of data based on performance.
The summary panel in the middle presents aggregate data based on time range and different data types.
The dashboard on the bottom presents historical data. The detailed dashboards are used for trending data over time ranges.
The Performance panel, at the top of the page, displays real-time interpolations that are updated at the selected rate. The numbers displayed are not totals even though they may correspond numerically to totals in many instances.
To view accurate totals and trend them over time the performance dashboard (one of the many detailed dashboards offered in the Dashboard panel) is provided in the bottom section. A good analogy to the difference between these two views is a speedometer. While driving a speedometer may display 60 m.p.h. This does not mean that during the hour you have traveled 60 miles. In reality you would have traveled 25 miles if the speed fluctuated or you stopped for gas. The top section is the speedometer and the bottom section is your actual distance traveled.
The Performance panel displays two sections: a total view on the left and a trending view on the right.
The total view shows the statistics on the current volume or rate of logins at the present time versus the maximum.
Max - the maximum number of logins per minute
Current - the current number of logins per minute
The trending view provides statistics on the selected data (how the data progresses) during the past hour.
To view the performance data:
Select the data type you want from the Data list.
The data types provided are:
Logins per minute - Number of successful login per minute
KBA challenges per minute - Number of challenge question responses per minute
Blocked logins per minute - Number of blocked logins per minute
Blocked transactions per minute - Number of blocked transactions per minute
Transactions per minute - Number of successful transactions per minute
High Alerts (Logins) per minute - Number of high alerts triggered during the login runtime per minute
High Alert (Transactions) per minute - Number of high alerts triggered during the transaction runtime per minute.
To select more than one data type, control-click the types you want.
Note: The Performance panel is intended for viewing between 1 and 3 data points at a time.
To change the refresh rate, click the Refresh list and then click the refresh rate you want.
Graphs are shown in different colors, which are generated on the fly, to distinguish the data schemes that are represented.
The performance panel also provides tooltips so that you can view more detailed information about the data points you are interested in. To view information using tooltips, move the mouse to the desired data point.
The Summary panel, in the middle of the page, displays an overview or aggregate of the selected data type for the specified range or time fame.
The data types provided are:
Login Sessions - Refers to the login sessions.
Success Logins - Refers to successful logins.
Temporary Allow Logins - Refers to logins that occurred while a temporary allow was active.
Blocked Logins - Refers to logins that were blocked during the login runtime.
High Alert (Logins) - Refers to high level alerts triggered during the login runtime.
KBA Challenges - Refers to challenge question responses.
Transaction Sessions - Refers to transaction id.
Success Transactions - Refers to successful transactions.
Blocked Transactions - Refers to transactions that were blocked during the transaction runtime.
High Alert (Transactions) - Refers to high level alerts triggered during the transaction runtime.
Average Rule Process Time - Average number of milliseconds for rule execution.
Average Model Process Time - Average number of milliseconds for model execution.
Average Runtime Process Time - Average number of milliseconds for runtime execution.
To select a data type, click the one you want from the Data list.
To select more than one data type, control-click the types you want.
To change the refresh rate, click the Refresh list and then click the refresh rate you want.
The bottom panel provides access to five different dashboard types: location, scoring, performance, device, and security. For each dashboard type you can select the type of data you want to see from a menu of data types. If you select the Location dashboard, a Country list appears that enables you to select the country you want. The left side of the dashboard panel displays a total view and the right side displays a trending view of the selected data type.
You must select a row from the table in the total view to see data in the trending view. After selecting a row or more, the trending view will show you the corresponding graph(s) of the data. Graphs are shown in different colors to distinguish the data schemes that are represented. The colors are generated on the fly; they are not predefined.
The total and trending view sections are placed side by side, and you can toggle between the views to look at the details of one more clearly. For example, you can expand the trending view section to see the entire legend instead of a portion of it.
Tooltips are particularly useful if the data points are shown closely together (packed); you can use the tooltip to gather information. For example, you may want to view data for every 1-hour sample.
The graph in the trending view adjusts accordingly based on the information being shown. The Y-coordinate will adjust depending on the highest data point. The sample will adjust based on the range. Also, whether you can choose to see data by hours, days, weeks, or months will depend on what is selected for the range.
The "Last Updated" field, which also appears in the top panel, is updated when you select a different data type.
Items in the Dashboard list are accessible based on your role. Only fraud investigators can access the Security dashboard.
To view a data type by location
On the Dashboard list, click Location.
The Location dashboard appears and defaults to alerts.
To specify a different data type, on the Data list, click the data type you want.
The data types provided are:
Alerts - provides a list of alert that have been triggered by country.
Actions - provides a list of actions that have been taken by country.
KBA Challenges - provides a list of KBA challenges that have been triggered by challenge result and country.
Routing Type - provides a list of a list of routing types by country.
Sessions - provides a list of sessions by country.
Temp Allow - Provides a list of temporary allows that have been made by country
To narrow the list to a specific country, on the Country list, click the country you want.
To narrow the list to a specific application ID, on the Application ID list, click the application ID you want.
To narrow the list to a specific timeframe, on the Ranges list, click the range you want.
If you selected the alerts data type, you can narrow the list further by selecting the alert level you want from the Alert Level box.
If you selected the alerts or temporary allow data type, you can narrow the list further by selecting the runtime you want from the Runtime list.
Note:
For KBA challenges from phone challenges, the country will be listed as "Data Not Available". For these records, the trending graph will not be displayed.To view a list of scoring breakdowns
In the Dashboard list, click Scoring.
The Scoring dashboard appears and defaults to risk score.
To narrow the list to a specific Runtime, in the Runtime list, click the Runtime you want.
To narrow the list to a specific timeframe, in the Ranges list, click the range you want.
Click Refresh.
To view a data type by performance
In the Dashboard list, click Performance.
The Performance dashboard appears and defaults to rules.
To specify a different data type, in the Data list, click the data type you want.
The data types provided are:
Rules - The rules currently in the system
Models - The models currently in the system
Runtimes - The points in a session when rule is run
APIs - Calls into the system through the soap interface.
Tracker APIs - Calls into the tracker subsystem
Authorization APIs - Calls into the authorization subsystem
Common APIs - Miscellaneous calls
CC APIs - Calls into the customer care subsystem
Rules APIs - Calls to the rules processor
If you selected the rules or models data type, you can narrow the list further by selecting the runtime you want from the Runtimes list.
To narrow the list to a specific timeframe, in the Ranges list, click the range you want.
Click Refresh.
To view a browser and operating system data by device
In the Dashboard list, click Device.
The Device dashboard appears and defaults to browser/operating system.
To narrow the list to a specific application ID, in the Application ID list, click the application ID you want.
To narrow the list to a specific timeframe, in the Ranges list, click the range you want.
Click Refresh.
To view a list of rule or alerts by security
In the Dashboard list, click Security.
The Security dashboard appears and defaults to rules.
To specify a different data type, on the Data list, click the data type you want.
The data types provided.
Rules
Alerts
To narrow the list to a specific application ID, on the Application ID list, click the application ID you want.
To narrow the list to a specific runtime, in the Runtime list, click the range you want.
To narrow the list to a specific timeframe, in the Ranges list, click the range you want.
Click Refresh.
The Adaptive Risk Manager Offline Dashboard is similar to the Adaptive Risk Manager Online Dashboard, except it uses existing real customer data from Adaptive Risk Manager Online or from a remote, custom source instead of real-time data to provide
views of the statistics on the rate of logins
an overview of activity
high-level personalized views of the status of user behavior and key transactions
The Adaptive Risk Manager Offline Dashboard provides access to the "Risk Analysis" dashboard, which shows the progress of the current load or run task, and the five dashboards that Adaptive Risk Manager Online also offers.
Risk Analysis statistics are provided for
load data: the data loaded from Adaptive Risk Manager Online or from a remote, custom source
run data: the data that models are run against. You can run the rules against the entire database or against a subset of the database
Information is shown for the percent complete, number of records processed, number of records remaining, and estimated complete time, and so on.
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