Siebel Customer-Centric Enterprise Warehouse Installation and Configuration Guide > Planning Your Warehouse Configuration Project > Gap Analysis >

Roles Involved in the Gap-Analysis Process

Gap Analysis requires the expertise of a variety of analysts, experts, and specialists. The following is a list of roles commonly involved in gap analysis, which may be filled by more than one individual, according to your company's needs:

• Source specialist. The source specialist is often a consultant who has helped you implement the source system or who works for the manufacturer. A source specialist knows your company's requirements of the source system, as well as customizations that must be included in the Siebel Customer-Centric Enterprise Warehouse.
• Business analyst. The business analyst understands the intricacies of the business process and your reporting requirements. For example, the Customer Relationship Management business analyst understands how a sales order and an invoice are defined, and the information that is sourced from them to produce the necessary reports.
• Front-end specialist. The front-end specialist participates in designing reports and customizing the user interface. The business analysts use these reports created by the front-end specialist.
• Professional Services Consultants (PSCs). Siebel PSCs, or other third-party consultants, are responsible for making sure that your implementation of the Siebel Customer-Centric Enterprise Warehouse runs smoothly. They provide expertise in the Siebel Customer-Centric Enterprise Warehouse, data warehousing concepts, and various source systems.
• Data warehouse expert. The data warehouse expert is familiar with your storage requirements, performance levels, and database access.