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Creating a Virtual IP Address for the SWE and Analytics Web

This task is part of the Process of Configuring Siebel Business Analytics with Siebel Web Extension (SWE).

You create a virtual IP address for the Siebel Web Engine (SWE) and Analytics Web in order to make it appear that all servers are running on the same virtual machine. The easiest way to do this is to configure Analytics Web to run on a different port (for example, port 84) from SWE (which usually runs on port 80).

For example, SWE is load-balanced across <machine1>:port 80 and <machine2>: port 80, and Analytics Web is running on <machine3>:port 84, and the virtual address is defined as http://siebel.company.com. Therefore, the network or load-balancing software should be configured to route requests like http://siebel.company.com to <machine1> and <machine2>, and to route requests like http://siebel.company.com:84 to <machine3>.

To create a virtual IP address for Siebel Web Engine and Analytics Web

1. On the network, set up CSS to direct requests from <virtual domain> to <physical Siebel Web Server Extension machine>:
   • Where the acronym CSS represents the load-balancer or router used to do the virtual IP configuration.
   • Where <virtual domain> is the virtual IP prefix that users enter to navigate to the Siebel applications (in the preceding example, this is http://siebel.company.com).
2. On the network, set up CSS to direct requests from <virtual domain>:84 to <physical Analytics Web machine>:84.
3. In the Siebel application, using the Siebel Administration screen, set the NQHost parameters for Siebel Business Analytics Symbolic URLs to point to the <virtual domain>:84, instead of directly to the Siebel Business Analytics Web server physical machine.

   NOTE:  If you are running Siebel Business Analytics 7.5.3 instead of version 7.7 or later, perform the following additional step.

4. In the Siebel application on the Siebel Business Analytics Web machine, locate the registry setting ...\SOFTWARE\Siebel Systems, Inc.\Siebel Analytics\Web\7.5\Charts.
5. Add a new key, ForceFileBasedPainter, and enter TRUE into the Data string.