This chapter details some common problems related to the Oracle Business Analytics Warehouse and suggests possible solutions. It contains the following topics:

• Oracle Business Analytics Warehouse Installation and Initial Configuration Issues
• Informatica and Loading Issues
• Unicode Issues with Informatica and the Oracle Business Analytics Warehouse
• UNIX Installation Issues with the Oracle Business Analytics Warehouse
• Oracle Business Analytics Warehouse Upgrade Issues
• Oracle BI Interactive Dashboard Issues

NOTE:  When you troubleshoot installation and configuration issues, use the following log information:

On Windows:

• the Informatica Server Log (check the Informatica Event Viewer)
• the Informatica Rep Server Log (check the Informatica Event Viewer)
• the Informatica Repagent Log (check the Informatica Event Viewer)
• the workflow log (located in ..\Informatica\Server\WorkFlowLogs)
• the session log for the session that fails (located in ..\Informatica\Server\SessLogs)
• the (Teradata) loader logs (located in ..\Informatica\Server\Tgtfiles)
• the Data Warehouse Application Console logs (located in the \DAC\log directory)

On UNIX:

• the Informatica Server Log (located in ..informatica/server/server.log)
• the Informatica Rep Server Log (located in ..informatica/repserver/repserver.log)
• the Informatica Repagent Log (located in ..informatica/repserver/reagent.log)
• the workflow log (located in ../informatica/Server/WorkFlowLogs)
• the session log for the session that fails (located in ../informatica/Server/SessLogs)
• the (Teradata) loader logs (located in ../informatica/Server/Tgtfiles)
• the Data Warehouse Application Console logs (located in the /DAC/log directory)