Setting Up PeopleSoft Enterprise Client Management

This chapter provides an overview of PeopleSoft Enterprise Client Management setup and discusses how to:

• Define configuration setup.

• Configure relationship classifications.

• Set up products of interest.

• Configure the risk recovery templates.

• Define asset category types and asset categories.

• Set up equity symbols and update equity values.

Understanding PeopleSoft Enterprise Client Management Setup

Before you can use PeopleSoft Enterprise Client Management, you must perform the following setup:

• Define configuration parameters.

  Indicate which column to show on both the homepage pagelets and the Relationships page in the Client component: Holdings or YTD Revenue.

• Configure relationship classifications.

  Set up the groupings of relationships to fit specific business needs.

• Set up asset category types and asset categories.

  Set up to three levels of groupings for the types.

Defining Configuration Setup

This section provides an overview of configuration setup and discusses how to set up wealth management configuration parameters.

Understanding Configuration Setup

The System Configuration component (RBW_WM_CONFIG) enables the implementer to configure the installation to best fit the individual customer's needs. Configuration options include:

• Defining what to display in the Revenue column: year-to-date (YTD) account revenue or total balance (holdings).

  This field is used for sort order.

• Entering the financial institution name.

Page Used to Set Up Wealth Management Configuration Parameters

Setting Up Wealth Management Configuration Parameters

Access the Wealth Management Configuration page.

FSI Name (financial services institution name)	Enter the name of the financial institution.
Client Sort Order	Select how to sort clients: by Holdings or by YTD Revenue (year to date revenue).

Configuring Relationship Classifications

This section provides an overview of relationship classifications and discusses how to set up relationship classifications.

Understanding Relationship Classifications

A relationship classification is a grouping of various relationships. The Client component (RBW_CLIENT_SUMMARY) displays related objects that are categorized by relationship class. A relationship classification must be provided for each relationship instance. The Role Type system data is set up in generic terms so that reciprocal role types can be obtained unambiguously. For example, brother-sister relationships are generalized as Sibling-Sibling of. Users do not need to define roles for the source object and the target object. From the classification itself, the application derives the role of the source object.

Relationships appear filtered by category. You can delete a relationship of two objects from one category and use another category to establish a new relationship between those same two objects. Establishing more than one relationship between two given objects is not allowed. Furthermore, the same relationship between two different business objects does not appear in two different categories.

Administrators define relationship classes and the associated roles on the Relationship Classification page.

To set up relationship classifications, use the RBW_REL_CLASS component.

Page Used to Set Up Relationship Classifications

Setting Up Relationship Classifications

Access the Relationship Classification page.

Description	Define how the relationship is classified. A possible classification is Household.
Include in Indirect Amount	Indicates whether this classification will be used for Indirect Amount calculation. The system displays the Indirect Amount in the Client At Risk and Household components.
Create New Household	Select to create a new household.
Household Role	This field is displayed when you select Create New Household. Enter a role for the household.
Relationships	Define the relationship of one member of the relationship classification to the other. These relationships appear in the Role 1 and Role 2 fields. Selecting the Use Contact Information check box indicates that the role should be used for the household's contact information. By default, contact information comes from the head of the household.

Setting Up Products of Interest

This section provides an overview of product of interest status and discusses how to set up product of interest status.

Understanding Product of Interest Status

To implement PeopleSoft Enterprise Client Management, you must first set up the product of interest status. This value indicates where in the process the financial advisor, client, and a specific product of interest are. For example, if a client is currently interested in a product, the status is Active Interest.

To set up products of interest, use the RBW_POI_STATUS component.

Page Used to Set Up Product of Interest Status

Setting Up Product of Interest Status

Access the Product of Interest Status page.

Status Code

Indicate the code that is used to label different status descriptions. For example, the status code for active interest is ACTV.

Configuring the Risk Recovery Template

This section provides an overview of the risk recovery template and discusses how to configure the risk recovery template.

Understanding the Risk Recovery Template

The risk recovery template attaches a task group with a risk reason. For each risk reason, a new task group is attached.

To configure the Risk Recovery Template, use the RBW_RECO_TEMPL component.

See Also

Managing Clients at Risk

Page Used to Configure the Risk Recovery Template

Configuring the Risk Recovery Template

Access the Recovery Template page.

Task Template	Select the name of the template. Set up the template first before completing this field. See Working with Tasks.
Task Type	Indicates the type of action that must take place. When you select a task template, the task types and priorities are carried from there.
Task Priority	Identifies which tasks should be done first. The importance of each individual task should determine the sequence.

Defining Asset Category Types and Asset Categories

This section provides an overview of asset category types and asset categories and discusses how to:

• Set up asset category types.

• Set up asset categories.

To set up asset category types, use the RBW_AST_CAT_TYPE component.

To set up asset categories, use the RBW_ASSET_CATEG component.

Understanding Asset Category Types and Asset Categories

Asset categories are used to classify assets and liabilities. The Asset Category Type component defines various asset types up to three levels. When defining the type, you must indicate which level of the category to use.

Pages Used to Set Up Asset Category Types and Asset Categories

Setting Up Asset Category Types

Access the Asset Category Type Setup page.

Category Level	Displays the level on which this asset category will appear.
Hidden	Indicate which fields to show in the grid for the selected asset type.
Grid Name and Panel Field Name	These fields only appear if the category level is 2. In the asset/liability page of the client summary there are display grids, depending on the asset category level 2, certain fields are displayed or hidden on those grids.

Setting Up Asset Categories

Access the Asset Category Setup page.

Asset Type 1 and Asset Type 2	Define asset types from which you create appropriate asset categories.
Asset Type 3	(Optional) Enables a more granular level to categorize holdings.
Need Holding	Indicates whether this category requires more granular holdings.
Asset/Liability	Denotes whether the category is that of an asset or a liability.

Setting Up Equity Symbols and Updating Equity Values

This section discusses how to define equity symbols and update equity values.

To define equity symbols, use the RBF_STOCK_TBL component.

To update equity values, use the RBF_UPD_EQ_VAL_CMP component.

Pages Used to Set Up Equity Symbols and Update Equity Values

Defining Equity Symbols

Access the Equity Symbol Setup page.

Equity Symbol	Displays the industry symbol that represents the name of a particular equity.
Unit Price	Displays the current price of the equity.
Price Change	Displays the difference between the current price of an equity and its price from the previous day.
Volume	Displays the trading volume of the last update.
Last Refresh	Displays the date and time when the tables were last updated.

Updating Equity Values

Access the Update Equity Value page.

Run this process to update the values for a specific equity.