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Oracle® Business Activity Monitoring Installation Guide
10
g
(10.1.3.1.0)
Part Number B28988-02
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Contents
Title and Copyright Information
Preface
Intended Audience
Documentation Accessibility
Related Documents
Conventions
1
Overview and Requirements
1.1
Overview
1.2
Hardware System Requirements
1.2.1
Minimum Demo System Hardware Requirements
1.2.2
Minimum Production System Hardware Requirements
1.2.2.1
Single Machine Topology Hardware Requirements
1.2.2.2
Two Machine Topology Hardware Requirements
1.3
Software System Requirements
1.3.1
General Software Requirements
1.3.2
Software Requirements for Active Data Cache (ADC) Hardware Platform
1.3.3
Software Requirements for Web Applications Hardware Platform
1.3.4
Software Requirements for Report Cache Service Hardware Platform
1.3.5
Software Requirements for Event Engine Hardware Platform
1.3.6
Software Requirements for Plan Monitor Hardware Platform
1.3.7
Software Requirements for Enterprise Link Hardware Platform
1.3.8
Software Requirements for Active Data Cache Database Hardware Platform
1.4
Client System Requirements
1.4.1
Standard Client System Requirements
1.4.2
Additional Requirements for Optional Views
1.4.2.1
Excel View Type
2
Software Installation
2.1
Installation Overview
2.2
Installation Prerequisites
2.2.1
Choosing a Windows Account for the Services
2.2.2
Installing Microsoft Internet Information Services
2.3
Installation Instructions
2.3.1
Installing Oracle Business Activity Monitoring
2.3.2
Installing Enterprise Link
2.4
Postinstall Configuration
2.4.1
Required Configuration for Microsoft Windows Server 2003
2.4.2
Completing Configuration and Setup
2.4.3
Starting the Services
2.4.4
Starting the Web Applications
2.4.5
Configuring the Message Center in Administrator
2.4.6
Enabling Active Data Cache Clustering Services
3
Additional Configuration Procedures
3.1
Downloading and Applying Mandatory Postinstallation Patches
3.2
Performance Configuration Settings
3.3
Configuring JMS Messaging Credentials
3.4
LDAP Configuration
3.4.1
LDAP Using Active Directory
3.4.2
LDAP Using Oracle Internet Directory
3.5
Upgrading an Installation
3.5.1
Upgrading Reports
3.6
Installing Multiple Plan Monitors
3.6.1
Uses and Restrictions
3.6.2
How Connections to Plan Monitors are Established
3.6.3
Editing the Monitoring Settings of Plans
3.6.4
Using ICommand with Multiple Plan Monitors
3.6.5
Event Engine
3.6.6
Plan Setting Change Detection
3.6.7
Using Multiple Enterprise Link Repositories
3.6.8
Installing Plan Monitors on Multiple Hosts
3.6.9
Installing Multiple Plan Monitors on a Single Host
3.6.10
Plan Monitor Configuration File Entries
3.6.11
Plan Monitor Client Configuration File Settings
3.7
Deinstalling Oracle Business Activity Monitoring
3.8
Configuring Web Applications in a Web Farm
3.9
Changing an Oracle Business Activity Monitoring Machine Host Name
3.10
Running Multiple Browsers with Active Reports
3.11
Creating a Connection from JDeveloper over SSL
3.12
Additional Configuration Settings
3.12.1
Using the Configuration Files
3.12.2
Configuring Firewall Settings
3.12.3
Working with Post-Install Password Changes and Password Expiration Policies
3.12.4
Writing Alert History to the Event Log
3.12.5
Additional Security Measure for the Active Data Cache
3.12.6
Adjusting the Data Returned Limit
3.12.7
Increasing the Record Limit for E-mail
3.12.8
Disabling the Automatic Addition of Users
3.12.9
Increasing the Server Thread Pools for More Users
3.12.10
Adjusting Plan Monitor Settings
3.12.11
Using HTTPS Protocol
3.12.12
Configuring Oracle BAM When IIS Runs on Ports Other Than 80
3.12.13
Changing Windows Locale After Installation
3.12.14
Changing Culture Codes for Different Locales
3.12.14.1
Translations in Active Viewer
3.12.15
Batch Processing
3.12.16
Configuring the Oracle Database OPEN_CURSORS Value
3.12.17
Setting the Report Loading Indicator Default
3.12.18
Backing Up the Active Data Cache
4
Troubleshooting
4.1
Troubleshooting Installation, Deinstallation, and Upgrade Issues
4.1.1
Multiple Oracle Home Environments: Installing Oracle Products after Oracle Business Activity Monitoring ODAC Installation
4.1.2
Database Users Not Created During Installation
4.1.3
Install Hangs While ADC Samples Are Loading
4.1.4
Internet Information Services on Windows 2003 Server
4.1.5
Unblocking Executables for Windows Firewall
4.1.6
Manually Creating the IIS Virtual Directory As an Application
4.1.7
Error 1603 When Configuring .NET Framework
4.1.7.1
On Microsoft Windows 2003 Operating Systems
4.1.7.2
On Microsoft Windows 2000 and XP Operating Systems
4.1.8
InstallShield Wizard Setup Error
4.1.9
Deinstalling Enterprise Link
4.1.10
Error During Morpheus Upgrade Operation
4.2
Troubleshooting Startup Issues
4.2.1
Database is Running and Reachable
4.2.2
Microsoft IIS is Running and Reachable
4.2.3
Oracle BAM Services are Running
4.2.4
Service Log On Credentials
4.2.5
Service Fails with Permissions Error
4.2.6
Database Users and Service Created Properly
4.2.7
Service Fails with 1068 Error
4.2.8
Error and Warning Messages in Event Viewer
4.2.9
Web Applications Port Number
4.2.10
Microsoft Internet Explorer Version and Settings
4.2.11
System Path Environment Variable
4.2.12
ORACLE_HOME and ORACLE_SID Not Set
4.2.13
No Password Required to Open Design Studio
4.3
Troubleshooting Start Page Issues
4.3.1
Buttons Grayed Out on the Start Page
4.3.2
Buttons Do Not Appear on Start Page
4.3.2.1
Using Wrong Version of Microsoft Internet Explorer
4.3.2.2
Improved Security in Newer Versions of Microsoft Internet Explorer
4.3.3
Errors Opening Web Applications from Other Domains
4.4
Troubleshooting Administrator Issues
4.4.1
Duplicate Users Are Created in Administrator
4.4.2
Plan Monitor Suspended
4.5
Troubleshooting Architect Issues
4.5.1
Classpath for Message Queues
4.5.2
External Data Source Connection Strings and Errors
4.5.3
Oracle External Data Object Error
4.6
Troubleshooting Active Studio Issues
4.6.1
Cannot Configure More Than 50 Prompts in a Report
4.6.2
Not All Values Display in Filter Pick List
4.6.3
Active Data Appears Batched
4.6.4
Invalid HTML in Action Form Error
4.7
Troubleshooting Alert Issues
4.7.1
Alerts Don't Fire As Expected
4.7.2
Rules Are Missing
4.8
Troubleshooting Enterprise Link Issues
4.8.1
Troubleshooting Enterprise Link Data Flow Service Issues
4.8.1.1
Data Flow Service Terminated with Service-Specific Error 126
4.8.1.2
Data Flow Service Terminated with Service-Specific Error 140
4.8.2
Oracle Outlook Connector Causes Error ORA-01019
4.9
Troubleshooting Services Issues
4.9.1
Active Data Cache Service Does Not Start
4.9.1.1
Command Window Indicates that the Service Did Not Start
4.9.1.2
The Service Did Not Start Due to a Logon Failure
4.9.2
Event Engine Does Not Start
4.9.3
Oracle BAM Services Stay in Starting Status
4.9.4
Start Oracle BAM Command in Start Menu Attempts to Start Services Not Installed
4.10
Troubleshooting Active Data Cache Issues
4.10.1
Active Data Cache Does Not Restart After Oracle BPEL or Oracle SOA Suite Installation
4.10.2
Running the Oracle Database and Active Data Cache on the Same Host
4.10.3
ORA-12154: TNS: Could Not Resolve the Connect Identifier
4.11
Troubleshooting Oracle Database Issues
4.11.1
ORA-20: Maximum Number of Processes (%s) Exceeded
4.11.2
ORA-00604: Error Occurred at Recursive SQL Level 1 ORA-01000: Maximum Open Cursors Exceeded
4.12
Using the Logs
4.13
Resolving Port Conflicts
A
Third Party Copyrights, Trademarks, and License Agreements
A.1
Apache Software Foundation
A.2
eHelp Corporation
A.3
Group1 Software, Inc.
A.4
Microsoft Corporation
A.5
Toby Reyelts
Index