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Oracle® Retail Central Office Installation Guide
Release 14.1
E54458-02
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1 Preinstallation Tasks

This chapter describes the requirements that must be met before Oracle Retail Central Office can be installed.


Note:

These are the configurations that were tested for this release. While Central Office may work in other configurations, these configurations were tested.

If you are installing multiple Oracle Retail applications, see Appendix F for a guideline for the order in which the applications should be installed.

Requesting Infrastructure Software

If you are unable to find the necessary version of the required Oracle infrastructure software (database server, application server, WebLogic, and so on) on the Oracle Software Delivery Cloud, you should file a non-technical 'Contact Us' Service Request (SR) and request access to the media. For instructions on filing a non-technical SR, see My Oracle Support Note 1071023.1 - Requesting Physical Shipment or Download URL for Software Media.

Check Supported Database Server Requirements

Table 1-1 lists the general requirements for a database server running Oracle Retail Central Office and the versions supported for this release.

Table 1-1 Database Server Requirements

Supported on Stack 1 Stack 2

Operating System

  • Oracle Linux 6 (OL 6) for Linux x86-64

  • Red Hat Enterprise Linux 6 (RHEL 6) for Linux x86-64

  • IBM AIX 7.1 on Power System (64-bit)

  • Oracle Solaris 11.1 on SPARC (64-bit)

Database

Oracle Database 12c Standard Edition 12.1.0.1.4 (64-bit)

Patches:

  • 18522516: 12.1.0.1.4 Database Patch Set Update.

  • 18705901: 12.1.0.1.4 Database Patch Set Update for Grid Infrastructure.

Oneoff:

  • 17815049: ORA-600 [KPONMARKCONN1] WHEN STARTING INSTANCE

Oracle Database 12c Standard Edition 12.1.0.1.4 (64-bit)

Patches:

  • 18522516: 12.1.0.1.4 Database Patch Set Update.

  • 18705901: 12.1.0.1.4 Database Patch Set Update for Grid Infrastructure.

Oneoff:

  • 17815049: ORA-600 [KPONMARKCONN1] WHEN STARTING INSTANCE

Real Application Clusters (RAC)

Yes

No



Note:

It is recommended that separate tablespaces are used for tables and indexes. This may improve performance when accessing the database.

Required Setting for Database Installation

During database creation, the database must be set to AL32UTF8.

Check Supported Application Server Requirements

Table 1-2 lists the general requirements for an application server capable of running Central Office and the versions supported for this release.

Table 1-2 Application Server Requirements

Supported on Stack 1 Stack 2

Operating System

  • Oracle Linux 6 (OL 6) for Linux x86-64

  • Red Hat Enterprise Linux 6 (RHEL 6) for Linux x86-64

  • IBM AIX 7.1 on Power System (64-bit)

  • Oracle Solaris 11.1 on SPARC (64-bit)

J2EE Application Server

Oracle WebLogic 10.3.6.0 Standard Edition (64-bit)

Note: To install Oracle WebLogic with the supported version, use the Oracle WebLogic generic installer. For more information, see the Oracle WebLogic installation documentation.

Oracle WebLogic 10.3.6.0 Standard Edition (64-bit)

Note: To install Oracle WebLogic with the supported version, use the Oracle WebLogic generic installer. For more information, see the Oracle WebLogic installation documentation.

J2EE Application Server JVM

Oracle Java 7 or later within the Java 7 code line

  • IBM AIX:

    IBM Java 1.7 or later within the Java 1.7 code line

  • Oracle Solaris:

    Oracle Java 7 or later within the Java 7 code line

Messaging Provider

included in Oracle WebLogic (64-bit)

included in Oracle WebLogic (64-bit)


Check for SSL Certificate

Oracle Retail Central Office is accessed through a secure HTTP connection. The installation of an SSL Certificate is required on your application server. If the certificate is not installed, warnings are displayed when trying to access Oracle Retail Central Office.

For information on installing the SSL Certificate, refer to your application server documentation.

Check Supported Oracle Retail Products

Table 1-3 lists the Oracle Retail products that are supported.

Table 1-3 Supported Oracle Retail Products

Integrates with Version

Oracle Retail Back Office

14.1

Oracle Retail Merchandising System

14.1

Oracle Retail Point-of-Service

14.1


Check Additional Oracle Technologies

Table 1-4 lists the Oracle technologies used by Oracle Retail Central Office and the required versions.

Table 1-4 Additional Oracle Technologies

Integrates with Version

Oracle Java Persistence API (JPA)

2.5.1


Check Third-Party Software Dependencies

If you are using the RSA Data Protection Manager, you must download specific jar files. For more information, see "Check Java Key Manager Requirement".

Check Supported Client PC and Web Browser Requirements

The following web browsers are supported on Microsoft Windows 7:

  • Microsoft Internet Explorer 11

  • Mozilla Firefox 24.x ESR

  • Google Chrome 28+

Check Java Key Manager Requirement

If you are using the RSA Data Protection Manager, you must use version 3.5.2.2.


Note:

Central Office with the RSA Data Protection Manager was not tested on IBM AIX or Oracle Solaris.

Oracle Retail Central Office requires that a Java Key Manager system is available prior to installation. A Key Store connector RAR file is required to enable the connection between Oracle Retail Central Office and the Key Store. During installation, the RAR file must be deployed to the application server. Specific information for configuring the Key Store and deploying the RAR file is entered in the Security Setup: Key Manager installer windows.

If you are using the RSA Data Protection Manager, you must obtain specific jar files, obtain the lockbox files for the operating system you are using, and install the Java Cryptography Extension Unlimited Strength Jurisdiction Policy Files 7.0. See "Obtain the Files Needed for RSA Data Protection Manager" in Chapter 3.


Note:

If you are using the simulator key manager, a pass phrase is used to access the Key Manager simulator. The pass phrase is entered in the Key Store Pass Phrase installer window.

Use the same pass phrase for all Oracle Retail POS Suite applications in your configuration.



Caution:

A simulated key management package is bundled with Oracle Retail Central Office. It is not compliant with either the Payment Application Data Security Standard (PA-DSS) or Payment Card Industry Data Security Standard (PCI-DSS). It is made available as a convenience for retailers and integrators. If you use the simulated key manager, you will not be PCI-DSS compliant. Therefore, the simulated key manager should be replaced with a compliant key manager.

Hardware Requirements

Specific hardware requirements for the machines running Oracle Retail Central Office depend on variables including the number of users, number of stores and registers, and other applications running on the same machine.

Please note the following about the hardware requirements:

  • The CPU requirement depends on variables including the operating system and middleware selected.

  • The memory requirements and performance depend on variables including the operating system and middleware selected.

  • Disk size can vary based on the operating system and middleware requirements, as well as the amount of data storage needed. Data storage depends on variables including the data retention period and so on.

You need to determine your hardware requirements, based on the variables mentioned here, as well as any additional variables specific to your environment.

Implementation Guidelines for Security


Note:

A demonstration trust store is bundled with Oracle WebLogic. It is recommended that the demonstration trust store is replaced with a secure trust store.

It is also recommended that the passwords for key stores and trust stores are changed from the values set by default. If this is not done, the system could be vulnerable to access by any unauthorized user with knowledge of the default passwords.


For information on implementing security, see the Oracle Retail POS Suite Security Guide. This guide describes specific security features and implementation guidelines for the POS Suite products.

Uptake Installation

This installation guide details the steps needed to perform a full installation of Oracle Retail Central Office Release 14.1. For migrating from a previous release to 14.1, uptake assistance tools are provided for migrating the database and code.

An uptake of Oracle Retail Central Office from the following releases to Release 14.1 can be done:

  • Oracle Retail Central Office Release 12.0.0

  • Oracle Retail Central Office Release 12.0.9

  • Oracle Retail Central Office Release 13.0.1

  • Oracle Retail Central Office Release 13.0.2

  • Oracle Retail Central Office Release 13.1.1

  • Oracle Retail Central Office Release 13.2.0

  • Oracle Retail Central Office Release 13.3.0

  • Oracle Retail Central Office Release 13.4.0

  • Oracle Retail Central Office Release 14.0.0

  • Oracle Retail Central Office Release 14.0.1

To assist in the uptake of Oracle Retail Central Office from one of these releases to Release 14.1, tools are available on My Oracle Support.

The following document is available through My Oracle Support. Access My Oracle Support at the following URL:

https://support.oracle.com

Oracle Retail POS Suite Uptake Guide (Doc ID: 1598170.1)

This guide contains the following information:

  • List of the impacts of the Release 14.1 functional changes on the database schema.

  • Description of the tools available to assist in the uptake of the database and code.