Contents

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Preface

• Audience
• Related Documents
• Customer Support
• Review Patch Documentation
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation on the Oracle Technology Network
• Conventions

1 Architecture

• Operational Flows
  • External Order Query
  • External Order Update
• System Architecture View
  • System Context Model
  • System Solution Flow: External Order Query
  • System Solution Flow: External Order Update
  • Architecture Impacts
    • Restarting
    • Operator Alerting

2 Overview of the Communication Extension Framework

• Oracle Retail Point-of-Service Connector Framework
  • BaseManager/BaseTechnician
  • ServiceManager/ServiceTechnician
  • MessageDispatcher
  • MessageRouter
  • RouterConnector
  • ConnectorIfc
  • FormatterIfc
  • RoutingRuleIfc
  • MessageIfc
  • MessageResponseIfc
  • Message Routing
• Connectors
• COMMEXT Patterns to Support Interaction Behavior
  • Store and Forward
  • Attempt, Store and Forward on Failure

3 External Order Framework

• External Order Manager
• ConnectorTechnician
• Retail Transaction Technician
• Formatters
  • Siebel Query Formatter
  • Siebel Status Update Formatter
  • Siebel Funded Order Formatter
  • Siebel Payment Formatter
  • Siebel Transaction Sync Formatter
• Queues
• ExternalOrderMapping.xml
  • Status
    • Order Status
    • Payment Status
  • Shipping Instruction
  • Price Type
  • Payment
• Axis2
  • Formatter Web Service Client Code
  • Connector Web Service Client Code
• Integration With a Different Web Service

4 Oracle Retail Point-of-Service to Siebel Communication

• Query: My Store Only–Order Header
• Query: Advanced Search–Order Header
• Query: Select Order–Order Detail
• Update: Update Order Status–Lock Order
• Update: Update Order Status–Cancel Order
• Update: Update Order Status–Reject Order
• Update: Update Order Status–Funded Failed
• Update: Update Order Status and Detail–Funded Order
• Update: Update Order Payment Detail–Order Payment
• LOVLanguageMode
• View Mode
  • Point-of-Service Store to Siebel Entity Mapping
    • Positions
    • Responsibilities

5 SSL Configuration for Siebel on Oracle Retail Point-of-Service

• Write-In Product
• Adjustment NRC

A Appendix: Web Service Definition Language

• Web Service Definition Language (WSDL)