About Best Bets and Top Best BetsBest bets associate specific search phrases (specified by the portal administrator) with a set of search results. When end users enter a search query that matches a best bet search phrase, the best bet results appear as the first results in the relevance-ranked result list. Additionally, users can choose to go directly to the highest ranking best bet, the top best bet, instead of seeing the normal search results. For example, the top best bet for the term "HR" might be the Human Resources community. If users use the top best bet feature, they go directly to the Human Resources community instead of seeing all search results for the term "HR."
How Banner Field Settings Affect Search ResultsWhen a user enters a query into a search box in the portal, the portal searches the properties specified on the Banner Fields page of the Search Results Manager and ranks those results based on the specified weighting settings.
About Spell Correction for SearchesAutomatic spell correction is applied to the individual terms in a basic search when the terms are not recognized by the Search Service. Spell correction is not applied to quoted phrases.
About the Search ThesaurusThe Search Service allows you to create a thesaurus (or synonym list), load it into the server, and enable thesaurus expansion for all user queries. Thesaurus expansion allows a term or phrase in a user’s search to be replaced with a set of custom related terms before the actual search is performed. This feature improves search quality by handling unique, obscure, or industry-specific terminology.
Customizing Categorization of Search ResultsUsers can use the Sort By drop-down list on the search results page to sort results by object type or by folder location in the Knowledge Directory or Administrative Objects Directory. You can customize this drop-down list to include additional categories relevant for your users. For example, if you use a property in your portal documents named Region, you can customize the Sort By drop-down list to include Sort By Region: New England, Midwest, and so forth.
