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Oracle® Communication and Mobility Server Administrator's Guide
Release 10.1.3

Part Number E10292-02
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5 Provisioning Users and Applications

This chapter describes using the Sapphire Shell (Sash) utility. This chapter includes the following sections:

Overview of Sash

The Sapphire Shell (Sash) is a command-line utility to provision OCMS users to the TimesTen In-Memory database, the XDMS (XML Document Management Server) and the RADIUS server. You can provision users from the Sash command line prompt (sash#) or by using the CommandService MBean.

See "Configuring Oracle Internet Directory as the User Repository" for information on using Oracle Internet Database (OID), the LDAP data store used by Oracle WebCenter Suite, as the user provisioning repository for an OCMS deployment.

Launching Sash

On Windows, you invoke Sash by selecting the Launch Sash option of Oracle Communications and Mobility Server (accessed through Start > All Programs). On Linux systems, the Sash launcher script (launch_sash.sh) is located in the same folder that contains the start and stop scripts for OCMS.

Figure 5-1 Launching Sash from the Windows Programs Menu

Description of Figure 5-1 follows
Description of "Figure 5-1 Launching Sash from the Windows Programs Menu"

Launching Sash from the Command Line

You can also launch Sash using the batch or shell script files (sash.bat and sash.sh, respectively) which are located in OC4J OCMS installations at ORACLE_HOME/sdp/sash/sbin and on JBoss Application Server installations at jboss-4.0.5.GA/sdp/sash/sbin.

OCMS provides the following shortcut for launching Sash from the command line:

launch_sash.sh (UNIX)

launch_sash.bat (Windows)

This shortcut is located at ORACLE_HOME/sdp/bin on OC4J OCMS installations and at JBOSS_HOME/sdp/bin on JBoss Application Server installations.

Secured and Unsecured Connections to JBoss Application Server

JBoss Application Server supports both secured and unsecured installations. Unsecured installation do not require authentication credentials to connect to the JBoss MBean Server and JMX Console. In secure installations, users must provide user names and passwords to connect to the JBoss MBean Server and JMX Console. In the Sash command line, the auth flag denotes secured connections from Sash to JBoss and has the effect of prompting users for user names and passwords. The syntax is as follows:

#sash--jboss auth

In unsecured JBoss deployments, the Sash command line is invoked with the noauth flag, meaning that users do not have to provide authentication credentials. The syntax is as follows:

#sash--jboss noauth

The auth and noauth flags are determined by whether the JBoss instance has been configured in a secured mode. If you use the Launch Sash option of Oracle Communications and Mobility Server, then the auth and noauth flags are set appropriately for the environment based on information provided during the OCMS installation.

Connecting Sash to an External OCMS Instance

By default, Sash connects to the local instance of OCMS. If needed, you can override this default behavior and connect Sash to external instances of OC4J or to another instance of Oracle Application Server, or JBoss Application Server.

Connecting to an External Instance of OC4J

Sash connects to the OCMS server through RMI. Example 5-1 illustrates how to connect Sash to a server with the host IP address 10.0.0.234.

Example 5-1 Connecting Sash to OCMS

sash#–-host 10.0.0.234

When you connect to OC4J, Sash prompts you for a username and a password. The user name is the same as that for OC4J administrator (oc4jadmin). The password is the same as the password associated with the OC4J administrator. Once you log in, the Sash command prompt (sash) appears. An error message displays if the login is unsuccessful.

Connecting Sash to an External Oracle Application Server Instance

To connect Sash to an external instance of the Oracle Application Server, use the --ias option and then add -- port followed by the port number for OPMN (Oracle Process and Management and Notification) server. Example 5-2 illustrates how to connect to an external instance of the Oracle Application Server.

Example 5-2 Connecting to an External Instance of the Oracle Application Server

sash#--ias --port 6003

When you connect to the server, enter the administrator user name and password.

Tip:

The OPMN request port is configured in the opmn.xml configuration file under ORACLE_HOME/opmn/conf/opmn.xml.

Connecting Sash to an External JBoss Application Server Instance

To connect Sash to an external instance of the JBoss Application Server, use the --jboss option and enter host number. For example, to connect to an application server with the host IP address of 10.0.0.234, enter the following:

#sash--jboss -- host 10.0.0.234

When you connect to the server, enter the administrator user name and password (if prompted).

Using Sash

There are two groups of Sash commands: commands that create, delete and update system objects and commands that query the system for information.

Viewing Available Commands

Entering help displays a list of all available commands in the server (described in Table 5-1). The list of commands varies depending on the components deployed to the server.

Table 5-1 Sash Commands

Command Description Aliases Subcommands

privateIdentity

Commands for adding and removing private communication identities used for authentication.

None

Subcommands include:

  • add – Adds a new user to the system. For example:

    privateIdentity add privateId=alice

  • delete – Removes a user from the system. For example:

    privateIdentity delete privateId=alice

publicIdentity

Commands for adding and removing public identities associated with a private identity.

pubid

Subcommands include:

  • add – Adds a public identity to the system which is associated with a particular user. For example:

    publicIdentity add publicId=sip:alice@test.company.com privateId=alice

  • delete – Deletes a communication identity from the system. For example:

    publicIdentity delete publicId=sip:alice@test.company.com privateId=alice

account

Contains commands for managing user accounts. This command enables you to set the account as active, locked, or as a temporary account.

None

Subcommands include:

  • add – adds a new account to the system. The syntax is as follows:

    account add uid=<string> [active=<true|false>] [locked=<true|false>] [accountExpiresAt=<accountExpiresAt>] [tempAccount=<true|false>] [description=<string>] [lockExpiresAt=<lockExpiresAt>] [currentFailedLogins=<integer>]

    For example: account add uid=alice active=true

  • delete – Deletes an account from the system. For example: account delete uid=<string>

  • update – Updates an account. For example:

    account update uid=<string> [active=<true|false>] [locked=<true|false>] [accountExpiresAt=<accountExpiresAt>] [tempAccount=<true|false>] [description=<string>] [lockExpiresAt=<lockExpiresAt>] [currentFailedLogins=<integer>]

  • info – Retrieves information for a specific account. For example: account info uid=<string>

role

Manages role types and user roles in the system. role is an additional security and authorization mechanism that is defined within the <auth-constraint> element of sip.xml. This command authorizes a group of users access to applications. The applications in turn check for a specific role. OCMS defines one role for the Proxy Registrar application, "Location Services".

None

Subcommands include role system and role user.

role system (subcommand of role)

Manages the roles types.

None

Subcommands include:

  • list – Lists the roles in the system. For example:

    role system list

  • add – Adds a new role to the system. For example:

    role system add name=<string> [description=<string>]

  • update – Updates a role in the system. For example:

    role system update name=<string> [description=<string>]

  • delete – Deletes a role from the system. For example:

    role system delete name=<string> [description=<string>]

role user (subcommand of role)

Manages the user roles

None

Subcommands include:

  • add – Adds a role to a user. For example:

    role user add uid=<string> name=<string>

  • delete – Deletes a role from a user. For example:

    role user delete uid=<string> name=<string>

  • list – Lists roles for a user. For example:

    role user list uid=<string>

credentials

Command for managing credentials.

None

Subcommands include:

  • add – Adds credentials to a user. For example:

    credentials add password=<string> realm=<string> uid=<string>

  • addAll – Adds credentials for all of the configured realms in the system to a user. For example:

    credentials addAll password=<string> uid=<string>

  • delete – Deletes realm credentials for a user. For example:

    credentials delete realm=<string> uid=<string>

  • deleteAll – Deletes all credentials for a user. For example:

    credentials deleteall uid=<string>

  • update – Updates the credentials for a user. For example:

    credentials update password=<string> realm=<string> uid=<string>

  • updateAll – Updates a user's credentials for all provisioned realms in the system. For example:

    credentials updateAll password=<string> uid=<string>

  • list – Lists all of the realms for which credentials exist for a given user. For example:

    credentials list uid=<string>

identity add

Enables you to create a basic user account.

None

None. See "Creating a User with the identity add Command".


Viewing Subcommands

To view the subcommands for a specific command, enter help <command>. For example, entering help for the account command (help account) retrieves a brief overview of the subcommands available to the account command (illustrated in Example 5-3).

Example 5-3 Retrieving Help for a Specific Command

*** Description ****
Contains commands for management of user accounts.
In an account you can set if the account is active, 
locked or if it perhaps should be a temporarily account.
 
Aliases: [no aliases]
 
Syntax:
account
 
Sub-commands:
# Adds a new account to the system
  account add uid=<string> [ active=<true|false> ] [ locked=<true|false> ] [ accountExpiresAt=<accountExpiresAt> ] [ tempAccount=<true|false> ] [ description=<string> ] [ lockExpiresAt=<lockExpiresAt> ] [ currentFailedLogins=<integer> ]
 
# Deletes an account
  account delete uid=<string> 
 
# Updates an account
  account update uid=<string> [ active=<true|false> ] [ locked=<true|false> ] [ accountExpiresAt=<accountExpiresAt> ] [ tempAccount=<true|false> ] [ description=<string> ] [ lockExpiresAt=<lockExpiresAt> ] [ currentFailedLogins=<integer> ]
 
# Retrieve information about a particular account
  account info uid=<string> 

In addition to the overview of the command group, the information displayed by entering help <command> also includes the aliases (if any) to the command. For example, the overview of the account command illustrated in Example 5-3 notes [no aliases] for the command.

Note:

The delete command used with account, role, role system, role user, privateIdentity, publicIdentity, and identity has the following aliases:
  • remove

  • del

  • rm

Some commands require parameters. For example, if you enter help role system add, the system informs you that the add command requires the name of the role and an optional command for setting the description as well by displaying

role system add name=<string> [description=<string>].

Note:

Optional commands such as [description=<string>] are enclosed within square brackets [...].

The system alerts you if you omit a mandatory parameter or if you pass in a parameter that is not recognized.

Creating a User

This section describes the publicIdentity and privateIdentity commands and how to use them in conjunction with the add, account, role, and credentials subcommands listed in Table 5-1 to provision a user account to the TimesTen In-Memory database.

The Private Identity (privateIdentity) uniquely identifies a user within a given authentication realm. The Public Identity (publicIdentity) is the SIP address that users enter to register devices. This address is the user's AOR (Address of Record), and the means through which users call one another. A user can have only one Private Identity, but can have several Public Identities associated with that Private Identity.

Note:

To enable authentication to third-party databases (such as RADIUS), user accounts that contain authentication data and are stored externally must match the Private Identity to ensure the proper functioning of the Proxy Registrar and other applications that require authentication.

To create a user, first add the user to the system by creating a private identity and then a public identity for the user using the privateIdentity and publicIdentity commands with the add privateId and add publicId subcommands, respectively.

Once you create the private and public identity for the user, create an account for the user with the account add uid command and optionally set the status of the account (such as active or locked). The role command sets the role memberships for role-based permissions. Set the level of permissions for the users using the role command, and then set user credentials by defining the user's realm and password with the credentials command.

Creating a User from the Sash Command-Line Prompt

This section illustrates how to create a user from the Sash command prompt (sash#, illustrated in Example 5-4) by creating an OCMS user known as alice using the commands described in Table 5-1.

  1. Create a user using the privateIdentity command as follows:

    privateIdentity add privateId=alice
    
  2. Create the public identity for alice by entering the SIP address:

    publicIdentity add publicId=sip:alice@test.company.com privateId=alice
    
  3. Add an account for alice and use one of the optional commands described in Table 5-1 to set the status of the account. To create an active account for alice, enter the following:

    account add uid=alice active=true
    

    Note:

    OCMS Version 10.1.3.2 requires that the uid be in lower-case. Oracle Communicator users provisioned using OCMS Version 10.1.3.2 must also enter their account names in lower case during login. OCMS Version 10.1.3.3 supports mixed-case uids. However, Oracle Communicator users can only log in by entering their user name exactly as it was provisioned. For example, if you define the uid as Alice, then the user must login as Alice. If you upgrade to 10.1.3.3 from 10.1.3.2, users provisioned in 10.1.3.2 must continue to log in using lower case.
  4. Use the role command to add alice to the Location Service user group. Doing so grants alice permission to the Proxy Registrar's Location Service lookup:

    role user add uid=alice name="Location Service"
    
  5. Add user authentication credentials for alice:

    credentials add uid=alice realm=test.company.com password=welcome1
    

    realm and password are only needed to store authentication information in the TimesTen In-Memory database (accessed through the OCMS LoginModule). The credentials command is not needed for applications configured to use the RADIUS Login Module to authenticate users against RADIUS servers. Fore more information on these login modules, see Chapter 6, "OCMS Security".

    Note:

    You must also configure realms using the SIP Servlet Container MBean before you use Sash to add authorization credentials to a user. For more information, see "Configuring the SIP Servlet Container MBeans".

Example 5-4 Creating a User from the Sash Command-Line Prompt

sash# privateIdentity add privateId=alice
sash# publicIdentity add publicId=sip:alice@test.company.com privateId=alice
sash# account add uid=alice active=true
sash# role user add uid=alice name="Location Service"
sash# credentials add uid=alice realm=test.company.com password=welcome1

Tip:

You can create multiple users by creating Sash batch files. For more information, see "Scripting with Sash".

Creating a User with the Command Service MBean

You can execute Sash commands using the CommandService MBean's execute operation. The Command Service MBean is defined within the Subscriber Data Services application. For information on accessing application-defined MBeans, see "Accessing the MBeans for a Selected SIP Application".

To create a user:

  1. Select the execute operation. The Operation page for the execute operation appears.

  2. Enter privateIdentity add privateId=alice in the Value field (Figure 5-2).

  3. Click Invoke Operation. Repeat this process for each of the user creation commands. For example, the subsequent publicIdentity and account commands would both be followed by Invoke Operation.

Figure 5-2 Creating a User with the Command Service MBean

Description of Figure 5-2 follows
Description of "Figure 5-2 Creating a User with the Command Service MBean"

See "CommandService" for more information on executing Sash commands through Application Server Control.

Creating a User with the identity add Command

The identity add command enables you to create a user with one command string. This command, which is an alias to the privateIdentity, publicIdentity, account, role and credentials commands, enables you to quickly create a basic user account that contains the minimum information needed for users to connect to OCMS through a SIP client. For example, to create a basic account for user alice using this command, enter the following from either the command line or through the Command Service Mbean's execute operation:

identity add privateId=alice publicId=sip:sip.alice@company.com role="Location Service" realm=company.com password=welcome1

Note:

The realm and password attributes are only needed for applications configured to authenticate users against the TimesTen In-Memory database through the OCMS Login Module. For applications configured to authenticate users against a RADIUS system (the applications with the RADIUS Login Module as the security provider), the command to create a user account is as follows:
identity add privateId=alice publicId=sip:sip.alice@company.com role="Location Service" 

See Chapter 6, "OCMS Security" for more information on the login modules.

The identity add command only enables you to create a basic user account. Accounts that require more complex construction, such as those that associate multiple publicIds with a single privateId, must be created using multiple Sash commands as illustrated in Example 5-4.

Deleting a User Account with the identity delete Command

The identity delete command enables you to delete all of a user's roles, credentials, account information, public and private identities using a single command string. For example, to delete an account for user alice using this command, enter the following from either the command line or through the Command Service Mbean's execute operation:

identity delete privateId=alice

Provisioning the XDMS Using Sash

The commands for provisioning the XDMS are included in the xcap group. Each of these commands is preceded by xcap. The XDMS commands within the xcap group that support user provisioning are included in the user and applicationUsage subgroups. You can provision XDMS from the Sash prompt or by using the CommandService MBean that is provided with the Presence application.

Provisioning XDMS User Accounts Using the CommandService MBean

You can provision XDMS using the execute command provided by the CommandService MBean that is registered to the Presence application (Figure 5-3). Use the CommandService MBean's execute operation as described in "Creating a User with the Command Service MBean" to provision accounts to the XDMS. For more information on the MBean itself, see "Command Service (XDMS Provisioning)".

Figure 5-3 Using the CommandService MBean for XCAP Account Management

Description of Figure 5-3 follows
Description of "Figure 5-3 Using the CommandService MBean for XCAP Account Management"

Provisioning XDMS User Accounts from the Sash Prompt

To use the XDMS commands to provision users and application usages from the Sash prompt, you must first connect to an XDMS-consuming application such as Presence by entering sash -a <application name> from the command prompt (Figure 5-4).

Note:

You connect to the XDMS-consuming application through a command prompt, such as the Windows command shell (Cmd.exe). You cannot connect to these applications directly from the Sash prompt.

For example, to connect to the Presence application:

  1. From the command prompt, navigate to the \sbin directory that contains the Sash executable. This file is located at Oracle_HOME\sdp\sash\sbin.

  2. Enter the name of the Presence application using sash -a presenceapplication. For example, enter the following:

    c:\product\10.1.3.2\ocms\sdp\sash\sbin>sash -a presenceapplication
    
  3. When prompted, login to Sash using your OC4J administrator name and password.

  4. From the Sash command prompt, enter an XDMS command, such as xcap user list.

Figure 5-4 Connecting to the Presence Application

Description of Figure 5-4 follows
Description of "Figure 5-4 Connecting to the Presence Application"

Using xcap Commands

This section describes how to manage user accounts and application usages using the xcap group of commands.

Provisioning XDMS User Accounts

The add, delete and list commands enable you to manage user accounts on the XDMS.

Adding XDMS Users

The xcap user add command adds an XDMS user with the given user name and application usage. For example, to add a user from the Sash prompt, enter:

sash# xcap user add userName=<string> applicationUsage=<string>

Caution:

Do not use the add command if the XDMS is configured to automatically create users.

Removing an XDMS User

The xcap user delete command removes an XDMS user with the given user name from the application usage. For example, to delete a user from the Sash prompt, enter:

sash# xcap user delete userName=<string> [ appusages=<string> ]

The application usage parameter (appusages) is optional. If no application usage is specified, then the user is removed from all application usages. When the server is configured to automatically create a user, the delete command removes all existing documents.

Searching for Application Usage for an XDMS User

The xcap user appusages command returns all the application usages applicable to a given user. To review the application usages assigned to a user, enter the following from the Sash prompt:

sash# xcap user appusages userName=<string>

Listing XDMS Users

The xcap user list command returns all of the XDMS users in the system, or optionally returns the XDMS users for a given application usage.

sash# xcap user list [ all=<true|false> ] [ appusage=<string> ]

If the optional all parameter is not set, then the resulting display is limited to a maximum of 100 users.

Provisioning Application Usage

The commands for provisioning of XDMS application usage are in the appusage group (xcap appusage).

Listing All Application Usages

The xcap appusage list command returns all the application usages on the server. For example, enter the following from the Sash prompt:

sash# xcap appusage list

Scripting with Sash

You can construct scripts for common tasks that contain several operations. Sash can be evoked to execute a file containing a list of commands. To enable scripting, Sash provides such command-line flags as:

Error Logging in Sash

If a command encounters an error while executing, the error message is written to the ERROR log level, while success messages are written to the INFO log level.

By default, Sash uses two log4j appenders: one that listens on INFO log level, and one that listens on the ERROR (or greater) log level. The latter is configured to output the log level before any message. For example, you can locate an error message by searching the message for the [ERROR] string. The first appender is directed to stdout and the second is directed to stderr in the default configuration. The Sash logging output can be configured in the log4j.xml file located at ORACLE_HOME/sdp/sash/conf directory. For more information on log4j, see Chapter 10, "Configuring the Logging System".