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The following documentation and resources are available from BEA.
| Resource | Description |
|---|---|
| Installation Guide | This guide describes the prerequisites (such as required software)
and procedures for installing and upgrading .NET Portlet Toolkit components. It is available on edocs.bea.com/alui/dotnetappaccelerator/docs11. |
| Release Notes | The release notes provide information about new features, issues
addressed, and known issues in the release. They are available on edocs.bea.com/alui/dotnetappaccelerator/docs11. |
| Development Guides | The development guide provides detailed information on authoring
portlets using the .NET Portlet Toolkit. They are available on edocs.bea.com/alui/dotnetappaccelerator/docs11. |
| Additional Developer Guides, Articles, API Documentation, Blogs, Newsgroups, and Sample Code | These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features. |
| AquaLogic User Interaction (ALUI) and AquaLogic Business Process Management (ALBPM) Support Center | The ALUI and ALBPM Support Center is a comprehensive repository
for technical information on ALUI and ALBPM products. From the Support
Center, you can access products and documentation, search knowledge
base articles, read the latest news and information, participate in
a support community, get training, and find tools to meet most of
your ALUI and ALBPM-related needs. The Support Center encompasses
the following communities: Technical Support Submit online service requests, check the status of your requests, search the knowledge base, access documentation, and download maintenance packs and hotfixes. User Group Participate in user groups; view webinars, presentations, the CustomerConnection newsletter, and the Upcoming Events calendar. Product Center Download product updates, maintenance packs, and patches; view the Product Interoperability matrix (supported third-party products and interoperability between products). Developer Center Download developer tools, view code samples, access technical articles, and participate in discussions. Education Services Review the available education options, then choose courses by role and delivery method (Live Studio, Public Classroom Training, Remote Classroom, Private Training, or Self-Paced eLearning). Profile Center Manage your implementation details, local user accounts, subscriptions, and more. If you do not see the Support Center when you log in to one.bea.com/support, contact ALUISupport@bea.com or ALBPMSupport@bea.comfor the appropriate access privileges. |
| Technical Support | If you cannot resolve an issue using the above resources, BEA
Technical Support is happy to assist. Our staff is available 24 hours
a day, 7 days a week to handle all your technical support needs. E-mail: ALUISupport@bea.com or ALBPMSupport@bea.com Phone Numbers: USA, Canada +1 866.262.7586 or +1 415.263.1696 EMEA +44 1494 559127 Asia Pacific +61 2.9931.7822 Australia/NZ +61 2.9923.4030 Singapore +1 800.1811.202 |
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