Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Documentation Updates
• Conventions

What's New in Oracle Identity Manager Connector for Siebel User Management?

• Software Updates
• Documentation-Specific Updates

1 About the Connector

• 1.1 Reconciliation Module
  • 1.1.1 Lookup Fields Reconciliation
  • 1.1.2 User Reconciliation
    • 1.1.2.1 Reconciled Resource Object Fields
    • 1.1.2.2 Reconciled Xellerate User (OIM User) Fields
• 1.2 Provisioning Module
• 1.3 Supported Functionality
• 1.4 Multilanguage Support
• 1.5 Files and Directories on the Installation Media
• 1.6 Determining the Release Number of the Connector

2 Deploying the Connector

• 2.1 Verifying Deployment Requirements
• 2.2 Using External Code Files
• 2.3 Creating the Target System User Account for Connector Operations
• 2.4 Installing the Connector on Oracle Identity Manager Release 9.1.0 or Later
  • 2.4.1 Running the Connector Installer
  • 2.4.2 Configuring the IT Resource
• 2.5 Installing the Connector on Oracle Identity Manager Release 8.5.3.1 Through 9.0.3.x
  • 2.5.1 Copying the Connector Files
  • 2.5.2 Importing the Connector XML Files
• 2.6 Configuring the Oracle Identity Manager Server
  • 2.6.1 Changing to the Required Input Locale
  • 2.6.2 Clearing Content Related to Connector Resource Bundles from the Server Cache
  • 2.6.3 Enabling Logging
  • 2.6.4 Setting Up Lookup Definitions in Oracle Identity Manager
  • 2.6.5 Adding the Dependent (LDAP Connector) Resource Object for Provisioning
• 2.7 Configuring the Target System for Encryption
  • 2.7.1 Configuring the Target System for RSA Encryption
  • 2.7.2 Configuring the Siebel Web Server Extension for RSA Encryption
  • 2.7.3 Enabling RSA Encryption for the Siebel Call Center Application
  • 2.7.4 Starting the Siebel Software Configuration Wizard

3 Configuring the Connector

• 3.1 Configuring Reconciliation
  • 3.1.1 Partial Reconciliation
  • 3.1.2 Reconciliation Based on User Type
  • 3.1.3 Configuring Trusted Source Reconciliation
  • 3.1.4 Configuring the Reconciliation Scheduled Tasks
    • 3.1.4.1 Specifying Values for the Scheduled Task Attributes
• 3.2 Configuring Provisioning
• 3.3 Activating and Deactivating Employee Accounts

4 Testing and Troubleshooting

• 4.1 Running Test Cases
  • 4.1.1 Testing Partial Reconciliation
  • 4.1.2 Testing Reconciliation Based on User Type
• 4.2 Troubleshooting
  • 4.2.1 Connection Errors
  • 4.2.2 Create User Errors
  • 4.2.3 Delete User Errors
  • 4.2.4 Edit User Errors

5 Known Issues

A Attribute Mappings Between Oracle Identity Manager and Siebel Enterprise Applications

Index