In addition to your MessageQ license certificate, your MessageQ media and documentation kit contains the following items:
The MessageQ MVS Client Guide contains the information you need to install, configure and develop MessageQ applications that run in the IBM MVS environment. MessageQ MVS applications fully support MessageQ features using the MessageQ Client Library Server software running on a MessageQ Server system.
Your MessageQ documentation kit also contains:
The documentation kit for your MessageQ Server contains an Installation and Configuration Guide with step-by-step instructions on how to install MessageQ Server software and configure your MessageQ environment to support communication with your MessageQ MVS Client applications. This guide is specific to the operating system environment where you use MessageQ.
Based on your role in the development and deployment of distributed applications using MessageQ, the following chart shows the recommended reading to quickly learn and understand MessageQ:
Audience |
Introduction to Message Queuing | Programmer's Guide | MVS Client Guide |
Technical Managers |
X |
|
|
System Managers |
X |
|
X |
Application Developers |
X |
X |
X |
If you have a question you cannot answer using the manual or the online documentation, you can contact BEA Technical Support using any of the following methods:
In the USA, telephone BEA Technical Support at 888-BEA-SUPT (888-232-7878) between 9:00 a.m. and 5:00 p.m. Pacific Standard Time. Extended Support customers may call anytime.
Fax your questions to BEA Technical Support at 408-743-4071
Send electronic mail to BEA Support at support@beasys.com
When contacting BEA Technical Support, please be sure to have your e-mail address, company name, company address, machine type, and authorization codes available. It is also helpful to write down any pertinent errors messages that can assist our BEA support team in diagnosing your problem faster.
If you have questions or comments about MessageQ software or documentation, you can send them to us using our Internet electronic mail address:
messageq@beasys.com
You can also write to us at:
MessageQ Engineering
BEA Systems, Inc.
500 Enterprise Drive
Rocky Hill, CT 06067
If you have questions about purchasing additional BEA products or services, please call 1-800-817-4BEA in the U.S. or +1-408-743-4000.
Or you can visit our World Wide Web home page at:
http://www.beasys.com/