In addition to your MessageQ license certificate, your MessageQ media and documentation kit contains:
The MessageQ documentation kit contains the following user documentation:
Introduction to Message Queuing-an overview of MessageQ features. This book is presented as online documentation and can be displayed using an online document viewer. Read this book first to learn about MessageQ software before installing and using it.
Installation and Configuration Guide-step-by-step instructions to install MessageQ software and configure your MessageQ environment. This guide is specific to the operating system environment in which you use MessageQ.
Programmer's Guide-a detailed description about using the MessageQ application programming interface to build and integrate distributed applications. This book is presented as online documentation and can be displayed using an online document viewer.
MessageQ Client for UNIX User's Guide-instructions to configure and use the MessageQ Client to run MessageQ applications. The MessageQ Client provides applications with the full support of MessageQ features, while using significantly fewer resources than a full message server.
Based on your role in the development and deployment of distributed applications using MessageQ, the following chart shows the recommended reading to learn and understand MessageQ quickly:
Audience |
Introduction to Message Queuing | Installation and Configuration Guide | Programmer's Guide | Client for UNIX User's Guide |
---|---|---|---|---|
Technical Managers |
X |
|
|
|
System Managers |
X |
X |
|
X |
Application Developers |
X |
X |
X |
X |
If you have a question you cannot answer using the manual or the online documentation, you can contact BEA Technical Support using any of the following methods:
In the USA, telephone BEA Technical Support at 888-BEA-SUPT (888-232-7878) between 9:00 a.m. and 5:00 p.m. Pacific Standard Time. Extended Support customers may call anytime
Fax your questions to BEA Technical Support at 408.743.4071
Send electronic mail to BEA Support at support@beasys.com
When contacting BEA Technical Support, please be sure to have your e-mail address, company name, company address, machine type, and authorization codes available. It is also helpful to write down any pertinent errors messages that can assist our BEA support team in diagnosing your problem faster.
If you have questions or comments about MessageQ software or documentation, you can send them to us using our Internet electronic mail address:
messageq@beasys.com
You can also write to us at:
MessageQ Engineering
BEA Systems, Inc.
500 Enterprise Drive
Rocky Hill, CT 06067
If you have questions about purchasing additional BEA products or services, please call 1-800-817-4BEA in the U.S. or +1-408-743-4000.
Or you can visit our World Wide Web home page at:
http://www.beasys.com/